hope that the president looks very seriously at the performance evaluation within the department of veterans affairs. and that he immediately issues an executive order similar to the legislation that i have submitted that will address a lot of systemic problems within the department of veterans affairs. this is unacceptable and we must move forward to deal with this issue. with that, mr. speaker, i encourage my colleagues to support the legislation and i yield back the balance of my time. the speaker pro tempore: the gentleman yields back the balance of his time. the gentleman from florida. mr. miller: mr. speaker, i have a request of the gentleman from maine. our speaker has now showed up. may i yield him one minute? the speaker pro tempore: without objection. mr. miller: i thank the gentleman. the gentleman from gainesville, has a facility that is in fact at this point has sever people put on administrative leave. i'd like to yield him one minute. the speaker pro tempore: the gentleman from florida is recognized for one minute. >> i thank my colleague, mr. miller. i rise today in support of h.r. 4

off when you're ending your time in activity duty and you switch from the department of defense to the department of veteran affairs. >> you put it very well. you're in the department of defense seeing department of defense-salaried doctors. then when you leave you're taken care of by the system. there may be shades of gray there where people may be seen by the dod for certain things. but what is the most challenging of this, and i'm not sure that my colleagues will agree, but the ability to transfer electronically th the medical records. to me that's just unacceptable. i don't understand why they still have that problem. why the v.a. is not digitized after all these years, and why we can't seamlessly move these records from one department total other. >> you're shaking your head. it sounds like you've heard this story before. >> they went out to procure a system for lifetime electronic health records. the frustration has been within the community, not just th the american legion, but that they have wasted $1 billion, with a "b," $1 billion on this project and then abandoned it last year. now they'll start up in ja

hope that the president looks very seriously at the performance evaluation within the department of veterans affairs. and that he immediately issues an executive order similar to the legislation that i have submitted that will address a lot of systemic problems within the department of veterans affairs. this is unacceptable and we must move forward to deal with this issue. with that, mr. speaker, i encourage my colleagues to support the legislation and i yield back the balance of my time. the speaker pro tempore: the gentleman yields back the balance of his time. the gentleman from florida. mr. miller: mr. speaker, i have a request of the gentleman from maine. our speaker has now showed up. may i yield him one minute? the speaker pro tempore: without objection. mr. miller: i thank the gentleman. the gentleman from gainesville, has a facility that is in fact at this point has sever people put on administrative leave. i'd like to yield him one minute. the speaker pro tempore: the gentleman from florida is recognized for one minute. >> i thank my colleague, mr. miller. i rise today in support of h.r. 4

department of veterans affairs, for department of veterans affairs to produce all emails and written correspondence sent between april 9, 2014, 8:45, and may 8, 6:00 p.m. which addressed in whole or part the destruction or disappearance of an alternative or interim wait list with regard to the carl t. haden veterans' affairs medical center located in phoenix, arizona, in which secretary shinseki, dr. robert pretzel, undersecretary for health, dr. thomas lynch, assistant undersecretary for health for critical operations and management, mr. wilgunn, or any other representive office of the general counsel, ms. joan mooney, assistant secretary for congressional legislative affairs, dr. ron mauer, mr. bobbing, congressional relation officer, or michael hough, congressional relations officer, or parties to or referenced in such emails and written correspondence. >> members, you have heard the motion, do i hear a second? motion's been moved and properly seconded. i will open the floor for the ranking member to make a statement and would ask if any other members have a statement that they be

and is not ine the interest of our veterans to make premature decisions. the u.s. department of veteran affairs is transforming a pre-world war ii claims process into a paperless system that has reduced compensation and claims backlog by 44% as reduced veteran's homelessness by 24% and has enrolled more than 2 million veterans in the health care system since 2009, receiving some of the highest quality care ratings in decades. to supportinged vha and the health care system. at the local level, state directors are in constant coordination with the medical center directions -- center directors. attention to confirming those individuals who have been nominated to fear -- to fill vacant leadership positions. it is imperative that the a -- that the v.a. and vha received .he necessary support those folks will be coming as a result of the war and military drawdown. the bottom line is, the v.a. may require more in terms of the budget. doctors,need more nurses, technicians, clinicians, and even facility expansions or operations. we look forward to participating as copartners or facilitators. we remain de

him sad story is that many veterans across the country and certainly in kansas i speak of lost hope in the department of veterans affairs department of veterans affairs and just believe that things are never going to get any better. your announcement of a face-to-face review across the system, mr. secretary, i find lacking in what needs to be done. the reality is that we have had review after review, inspector general report after inspector general report, questions by this committee and the house veterans' affairs committee that has resulted in a force like and to any action by the department of veterans affairs. the idea do you can conduct a systemwide, as you indicate in your opening testimony, review of the va using 220 va employees and visiting one of 53 medical facilities, mr. secretary in 1700 va points of access to care, and you indicate in your testimony this will provide a full understanding of va scheduling policy and continued integrity in managing patient access to care. i don't see a review that last two weeks using 220 employees to look at 153 medical facilities as capable of providing that information. s

veterans records so that they have a holistic picture of what that veteran needs. we want to make sure that the primary source of care is a department of veterans affairs but at timesn the v.a. cannot see these veterans they do need to get care as quickly as possible. >> and then so, of course, getting care for the vets immediately is something that you believe should take place and then systematically, how do we go about changing the plagued v.a. health care program? >> i'm sorry, how do we go about changing what? >> systematically -- you gave me an idea of what the immediate needs are which is to make sure that the veterans can get access if it is outside of the system, how they get the health care they need, but before -- we're running out of time. do you think shinseki should resign, sir, sorry to do this to you, yes or no. >> that's our official position, has it has. >> thank you. >>> i'm arthel neville. time for "sunday housecall." >> joining us as he always is dr. marc siegel, professor of medicined a nyu's langone medical center and author of "unlocking the secret code of sickness and health." >> and dr. david samadi from lennox hill hospital and chief of r

scandal. >> decades of service to this country in the military and last five years at the department of veterans affairs. within the next few minutes we'll learn whether he will stay as secretary of this department amid all of the scandals that cnn has been reporting on and drew griffin has been reporting on for months. that announcement coming a few minutes from now. i will throw it to my friend, wolf blitzer, who is in washington to cover this big day at the white house. wolf? >> john, thanks very much. the president of the united states getting ready to walk into the briefing room and make a major statement. this follows his meeting that has just wrapped up with the secretary of veterans affairs, eric shinseki. a meeting in which shinseki presented at least his initial account of what went wrong and clearly a lot has gone wrong over the last several months and years at the department of veterans affairs. we don't know if the secretary will come into this briefing room or president by himself. i suspect it will be the president by himself. we'll see what he has to say and whether he stands with shinse

veterans of our country. we should demand more, and we need leadership at the department of veterans affairs that will do so. as indicated yesterday, i don't believe that this is a matter of money. 60% increase in v.a. spending since 2009. normal increases of 2%, 3%, or 4% each year over the last several years. indicated yesterday, the president himself talked about how successful the administration has been in providing the necessary resources for the department of veterans affairs. our veterans deserve better care and treatment. these are the folks we ought to honor and esteem. these are the people that we must live up to with our commitments to provide the benefits and health care that they deserve and have earned. if these were isolated instances, they would be a terrible thing. because they are so pervasive, because they are so widespread and because there appears to be no effort to correct the problems, it is important -- it is critical that congress and the american people demand better service, care, and treatment for our nation's heroes. mr. president, i yield the floor. and i notice the absence of a

speak, under secretary for legislative affairs joan moon, we have received no cooperation department of veterans affairs, we held i the house, some 70 hearings of from 42 were oversight hearings many focusing on health care, i have thousands of questions that remain unanswered from the department of veterans affairs as to to what is going to over there. >> i have told you, we have seen this replayed over and over with these subpoas, questions coming back unsa unanswered. that some is mystifying, budget for v.a. hospital in 2006 was $73 billion this year $154 billion, yet wait time in 2008 was 110 days, now it 360 days, how does that happen? >> probably the wait time you may be talking about in particular are disability claims and processing of claims that is president is holding up as a great achievermenment -- achievement, i do not trust no numbers, the backlog has not decreased by that much, problem is this administration has done two things, only two things in reference to this issue. they have asked for resignation for someone who was already going to retire, they said we'll do something they alread

and ranking member members, on behalf of paralyzed veterans of america i thank you for the opportunity to testify on the state of the department of veteran affairs. no group of veterans understands the full scope of care provided by the v.a. better than our members, members who have incurred a spinal chord injury. let me begin by saying that we are deeply disappointed by the number of reports from around the country that suggest that veterans' health care is being compromised. there are serious access problems in the v.a. i would like to associate myself to the comments made by senator isakson and senator begich. when cases are found, serious and appropriate action should be taken. if that means people have to be fired, so be it. that's what has to happen. however, we believe that a thorough analysis to understand the depth of the situation across the system should be completed before any final decisions about the v.a. leadership are made. at this time, p.v.a. stands behind secretary shinseki and he is committed to fixing these problems and should be afforded the opportunity to get it right. the narrative that has been created by the media does

of veterans affairs would be unaware of? it's directly related to the management, organization of the department of veterans affairs. if there is one in here in my commentary and what is what assurance do you have that when this face-to-face review is done that something will be different in the direction that the v.a. is taking in regard to creating higher quality of care for veterans and making certain that they have access? commander. >> senator, that's quite a task. with the i.g. audit, yes. in the findings, once they come out, i think this committee needs to establish a along with v.a., milestones so as to rectify these issues as they go through. but as you noted in your report, each hospital is different. and even when a director changes, a hospital doing excellent, then could possibly slip below the standard. so it's going to be an ongoing challenge and we would hope that the secretary and the v.a. would move forward as soon as possible with the changes necessary to give us the quality health care that all veterans deserve. >> my time is soon to expire. i don't know if the chairman is allowing you to answer m

but apparently the department of veterans affairs didn't do anything about it at that time. former arkansas republican governor and fox news host mike huckabee says, secretary shinseki should be out of a job. >> i think shinseki needs to go, not because he's personally responsible. >> but you've got to -- >> he is ultimately responsible. and at some point, you have to say, we're cleaning house. we're going to bring people in. they're going to go top to bottom. we're going to get to the heart of this. we're going to fix it. >> on thursday, prior to yesterday's revelations, the white house said that the president has, quote, complete confidence in secretary shinseki. >> molly, thank you very much for that report. >>> nigeria's president rejected international help for weeks after the kidnappings of hundreds of school girls by boko haram. this according to the british foreign office. as the crisis drags on, nigerians are taking to the streets to protest what they see as government apathy towards the mass abduction. meanwhile, first lady michelle obama delivered the presidential

president, what i've been asking for is a plan by the department of veterans affairs, from its top leadership, secretary shinseki, to explain to me, to us, to the american people, to veterans what it is the department of veterans affairs is going to do to meet the needs of these and other veterans across our country. as i've indicated on the senate floor before on this topic, if we are incapable of caring for our veterans today, how are we capable of doing it as more and more veterans return, more and more military men and women return and become veterans from our wars in iraq and afghanistan? when the physical and mental circumstances those veterans find themselves in are even more difficult and challenging. and, of course, we have a -- an aging veteran population in world war ii and now vietnam veterans who most likely will be needing more care and treatment from the department of veterans affairs. what we need is the leadership necessary to meet the needs of these veterans and a commitment that the status quo is unacceptable, that the bureaucratic culture of the veterans department is not

it goes without saying that there is an accountability problem at the county -- at the department of veterans affairse report released yesterday is a damning indictment on just one facility within the department of veterans affairs, but the office of inspector general has also said that they believe that this is a systemic problem throughout the country's va health care facilities. and so the house is about trying to make a difference and help va help themselves. we've had problems time and time again where it appears that it's much easier to get a bonus at va than it is to get disciplined or be fired. and so several of us sponsored a bill, h.r. 4031, that passed the house with broad bipartisan support last week. it's very simple. out of the 330,000 employees at the department of veterans affairs, this would give the secretary the ability to discipline up to firing but also by demoting senior executive-level individuals which are less than about 450. the secretary says he has the tools to do the job. he has not used those tools. we are going to give him more tools in order to do what is necessary to

they have been very helpful in shaping what we thought was a priority in the department of veterans affairs, and it has been a good, strong relationship, and i thank them for their partnership, and i know some of them will be testifying before you today. in those cases where we have not always seen eye to eye, we have managed to find common ground on behalf of veterans, and i expect we will do that again. we had v.a. are committed to consist of providing our veterans the high-quality care, timely benefits, and safe facilities necessary to improve their health and well-being. this commitment mandates a continuous effort to improve quality and safety. america's veterans deserve nothing less. meet highy and safety standards and veterans should feel safe in using v.a.. that said, in health care, as you point out, there are always areas in need of improvement. any allegation about patient care or employee misconduct are taken seriously, and based on the background that you just described, that i followed most of my life, for 38 years in uniform, and i now have this great privilege of being able

. >>> let me start with a growing scandal at the department of veterans affairs. in the wake of the troubling allegations that records were falsified to give the appearance patients were being seen quickly, but instead say families, they were left to die. hello, everyone and welcome to america's news headquarter. i'm eric shawn. >> and i'm arthel neville. >> critics say the alleged fake lists and the real waits cause the let's of at least 40 vets who needed medical care. officials deny that. robert pecelj, the v.a.'s undersecretary of health stepping down and the whistleblower behind these stunning allegations blaming petzel. >> he should have been forced out after the legionella in pittsburgh. he's been felt to be the chief cover-up artist at the v.a. for a long time. in terms of secretary shen seccy, this is a i go who certainly at some point in his career knew how to take names and kick butt when he needed to and hold people accountable and that's the guy we need in there. >> peter doocy live in washington with the latest. peter, what are the lawmakers saying t

there is break down in leadership on department of veterans affairs. the american legion called for accountability. it is knot with health care weights, or with records but construction and variety of different issues. we want to absolutely see the administration take charge. gerri: people say money could fix the problem. we need more money for vets. is that the answer? >> money is not the question with the department. each year the administration asks congress for a specific amount of money and each year congress actually increased that amount of money that they have given to the department of veterans affairs but if the va has hidden wait lists, that congress knows nothing about, congress has no idea that additional money is needed to get people off the wait lists. by hiding the problem you're exacerbating the problem. gerri: interesting i'm sure if true. big story of the day. we had at love news breaking over the weekend saying that the va settled with families that had been on the wait list for problems with the health care of those folks, tens of m

they have been very helpful in shaping what we thought was a priority in the department of veterans affairs, and it has been a good, strong relationship, and i thank them for their partnership, and i know some of them will be testifying before you today. in those cases where we have not always seen eye to eye, we have managed to find common ground on behalf of veterans, and i expect we will do that again. we had v.a. are committed to consist of providing our veterans the high-quality care, timely benefits, and safe facilities necessary to improve their health and well-being. this commitment mandates a continuous effort to improve quality and safety. america's veterans deserve nothing less. meet highy and safety standards and veterans should feel safe in using v.a.. that said, in health care, as you point out, there are always areas in need of improvement. any allegation about patient care or employee misconduct are taken seriously, and based on the background that you just described, that i followed most of my life, for 38 years in uniform, and i now have this great privilege of being able

time and time again they have given up hope that the department of veterans affairs is going to be able to assist them in the way that they need. my point is, yes, there are always challenges and the department of veterans affairs is a significant bureaucracy, but the only way you can change the outcome is to have someone in charge who sees the problem and takes the lead. have i no doubt that what secretary shinseki wants to see things improve but the problem is there's no evidence. and in light of all the scandals that is now surfaced, the secretary as response is, well, we'll wait and see. the problem is there have been inspector general reports, office of medical inspector reports, gao reports, congressional investigations, many of the allegations that are being investigated currently have already been told to the second by independent agencies that they're true and real and nothing happened. there is no plan. that's the problem. show me the plan. >> well, let me ask you this, what about on your end of things in the veterans affairs committee? how do we fix this problem? clearly we h

it's going to take a much longer look at what's going on in the department of veterans affairs. >> howterans who may literally have lost their lives because of these so-called secret waiting lists? >> i'll tell enthusiast, by their own admission the department of veterans affairs says that 23 veterans died because of waiting times. in augusta, georgia and columbia, south carolina there were 1600 veterans put on a waiting list. unfortunately, they did not get their colonoscopies on time. some died of cancer that could have been treated and taken care of. we're now seeing many people across the country come out and say some of the very same things are happening at their veteran medical centers. >> do you think it's time for the secretary to step down to either resign or for the president to ask him to resign? >> the secretary is a good man. i think he's an honorable man. he wants to do the right thing. i've been saying for at least three years i don't believe his people are being honest with him and telling them truth. so when he comes to the hill he tells us what he's being told to say.

of military veterans. the u.s. department of veterans affairss under investigation after allegations surfaced that employees had manipulated data to hide long wait times for appointments. mr. obama said the problems are being investigated and people will be punished if they turn out to be true. >> america has always taken pride in the way it honors its military veterans. the way it looks after those who served in the line of duty is a different matter. the department of veterans affairs responsible for their welfare is under investigation for a growing catalogue of errors and mismanagement. following the latest reports of misconduct, the president himself said he has had enough. >> if these allegations prove to be true him a it is dishonorable, it is disgraceful, and i will not tolerate it. >> 26 facilities are now being investigated in a nationwide .eview of services the most troubling allegations involved the facility in phoenix, arizona. it is claimed that 40 veterans may have died because of delays. this is after accused of falsifying record

department is doing. >> republican senator jerry moran of kansas sits on the veterans affairs committee which is holding a hearing on all this tomorrow. he's my guest. what do you make of eric holder saying no investigation from his department thus far? >> handing off to the inspector general, the truth is that the inspector general has reported 18 times since january of 2013 in regard to quality care issues, in regard to allegations of impropriety. the reality is nothing's been done. so the inspector general has been doing their work. but the question is, what would the department of veterans affairs, what would the secretary do to make things better? what we're seeing is, just in my view, we know the department is now suggesting that they're going to do a survey across the country in two weeks of a small number of facilities. there are 1,700 facilities across the country. two weeks seems to me that they're simply doing damage control. we need to have a presidential commission take a look at this because they're not listening to the investigations that have already been done. >> you're talking about th

over a long period of time, certainly several years, is this growing inability of the department of veterans affairs to meet the needs of our servicemen and women. and this is not just something that popped up overnight. and in fact if the department of veterans affairs can't care for the number of servicemen and women we have today, our veterans, think what happens as our military men and women from afghanist afghanistan, iraq, retire and enter the veteran system. we're going to have increasing numbers. think about our world war ii veterans as they age, as the department of veterans affairs going to be better capable of caring for them? my point is that this circumstance will only get worse. it's why it's so important to do something now. if the v.a. can't take care of our veterans today, i am so worried that they'll be unable to do so in the future. the saddest thing to me, and i came back to kansas this weekend to speak to the american legion state convention. we've become a place where veterans are e-mailing us with their concerns. they are growing. they're not diminishing. and this is -- we've

together with our partners in san francisco we're trying to address the department of veteran affairs in that we have boots on the ground as you've heard for every program we also hire and go ahead funded for social workers. we in san francisco are proud to have a competitive homes center we offer mental health and medical and provider and we offer showers and washers and driers and a place for veterans to pick up their mail and hospital transportation a computer lab and legal services we have substance abuse groups and as well as benefits because we talked about this to make sure that conveniences get all the benefits they're entitled to. on your sheet i put the number of developers that we see every year and every year it's going up because of the effort being made to publicize the work that the va is doing or the publicize the program you'd be surprised how many veterans on the street people on the streets don't think their veterans so we ask them have you ever served in the military and make sure that veterans quality for services if at the don't and feel they could quality we'll

department of veterans affairs. of 2012, there were 22 million veterans in the united states, 8 1/2 million are enrolled in the v.a. healthcare system. you often hear about the size of the bureaucracy, these numbers tell part of the story. there are 56 regional offices for benefit administration. 152 veterans administration hospitals, 300 veterans centers, 817 community based outpatient clinics. richard at len smith, you wanted to jump in before the break. >> yeah, i just want to say, we all agree, that if people are in the system, that's wrong. but i think we would also all agree, that access to care and quality care is a lot better than it was in 2007, before general took over. and i think it is important that we don't throw the baby out with the bath water. the general has done an amazing job at modernizing the v.a. and second, i want to point out that the he john support add spending bill, that republicans in congress spiked. and that bill contain as lot of funding for new medical center constructions and other

of veterans affairs would be unaware of? this directly related to the management, organization of the department of veterans affairs. my question if there is one here in my commentary is what assurance can we have or what assurance do you have that when this face-to-face review is done by something will be different in the direction the va is taken in regard to higher-quality care for veterans in making certain they have access. commander? >> senator, that is quite a task. with the ig audit coming yes. the findings once they come out, this committee needs to establish, along with va milestones as to wreck if i these issues as they go through. as he noted in your report, each hospital is different. a hospital is doing an excellent and could possibly slip below the standard. it's an ongoing challenge and we hope the secretary in the va would move forward as soon as possible with the changes necessary to give us a quality health care that all veterans deserve. >> china soon to expire. i would add you almost ought indicate you have ongoing conversations with the secretary for high-level individuals of veterans affairs.

if we remember back in sequestration, the department of v veteran affairs was, i think the only department that actually got an increase in the amount of money that it with was getting in sequestration, and everybody else was cut. i think that the congress said, well, we will give them more money, because what they are doing is really, really important, and then to have it fail in the face of having been given lots more money, in a difficult time, i think that made life extremely difficult for the entire organization. >> chris, did the president do a good job of explaining not accepting the resignation of kathleen sebelius, and not of shinseki? >> no, it was not a clear distinction, and this is an echo of the president's own behavior and he was not alert of the problem of the rollout on his major piece of legislation and he let it go all of those months until we had the catastrophe, and so this lack of alertness and one thing i like about the election nights and i love them like most of the people in the business do, because of the crackle, somebody wins and lose s and people want to see t

it is going to take a much longer look at what's going on at the department of veteran's affairs. >> really goo know the full scope of the problems yet. he will be on capitol hill tomorrow. he will face a grilling over this. it doesn't look like the justice department will move forward on an investigation at least not jet. attorney general eric holder telling the newspapers while this is on his radar screen he doesn't anticipate at this point a big investigation. back to you guys. >>> doug luzader live for us in washington. thank you>> he came under fire after suggesting clinton may have brain damage after a fall he suffered in 2012. he said his words are being twisted. >> i didn't say she had brain damage. she had a serious health episode. this was a serious deal. she is in and out of the office for starting on the 7th of december after she returns. she returns on a friday for the czech republic but then it begins an over a month long period where she is got a serious illness ending up putting her in the hospital. >> clinton's camp is responding from this statement. from the moment

and now a top official at the department of veterans affairs is on his way out. lobal company, but most of our employees live in the same communities that we serve. people here know that our operations have an impact locally. we're using more natural gas vehicles than ever before. the trucks are reliable, that's good for business. but they also reduce emissions, and that's good for everyone. it makes me feel very good about the future of our company. ♪ ♪ oh-oh, oh, oh, la, la-la, la-la, la-la ♪ ♪ na-na-na, na-na-na-na-na some things just go together, like auto and home insurance. bundle them together at progressive, and you save big on both. ♪ oh, oh-oh, oh, oh hey, it's me! [ whistles ] and there's my dog! [gasps] there's my steps! i should stop talking. perfectly paired savings. now, that's progressive. dog: what's this? mattress discounters' what's this? mattress discounters' memorial day sale ending? but mattress discounters has the largest selection of memory foam mattresses under one "roof." comforpedic, icomfort, optimum, and wow, four years interest-free f

of veterans affairs would be unaware of? it's directly related to the management, organization of the department of veterans affairs. if there is one in here in my commentary and what is what assurance do you have that when this face-to-face review is done that something will be different in the direction that the v.a. is taking in regard to creating higher quality of care for veterans and making certain that they have access? commander. >> senator, that's quite a task. with the i.g. audit, yes. in the findings, once they come out, i think this committee needs to establish a along with v.a., milestones so as to rectify these issues as they go through. but as you noted in your report, each hospital is different. and even when a director changes, a hospital doing excellent, then could possibly slip below the standard. so it's going to be an ongoing challenge and we would hope that the secretary and the v.a. would move forward as soon as possible with the changes necessary to give us the quality health care that all veterans deserve. >> my time is soon to expire. i don't know if the chairman is allowing you to answer m

swirling at the department of veterans affairs. s for swift accountability today as lawmakers and veterans advocates speak out condemning alleged deadly delays even though officials deny it. >> it's a great first step to get rid of him because he's been felt to be the chief -- >> the resignation of dr. petzel is a sham. he had already announced his retirement. >> it's gone from incompetence to something criminal. >> what went wrong and how can it be fixed? susan, this is so outrageous and totally unacceptable if these allegations are true. how bad do you think it is? >> obviously everyone is losing their patience on capitol hill. but i think what is interesting about all this is that this is sort of bubble of protection around the v.a. secretary eric shinseki. the lawmakers i talked to last week seem to have feelings toward shinseki that is stopping them short of calling for his resignation. they think he's a dedicated war veteran, an injured war veteran, so he's one of the very people's trying to help as secretary of the v.a. and t

department of veteran affairs caught in a growing scandal. officials under fire in reports of the heroes facing deadly health care delays. and that is where we begin tonight, the e-mail. for how employees to make sure veterans were getting the medical care in a timely manner. many alleged they had to wait to see months to see a drchlt the va knew about the problems last year and at any time order an investigation or take disciplinary action. if this sounds familiar. it looks like congress is looking in to a scandal. and that kept a secret waiting list. it is meant to hire a massive backlog. and vets died waiting to get appointments. and some calling for veteran affairs. and clinic and why will they false foy the records. the department of veteran affairs require that patients will be seen within 14 days with a request of the appointment. they advised the employees. and gaming the system a bit. you have to know the rules of the something. and they get very upset. and it doesn't help us. they only found out about the game yesterday. and ordered