there's pitfalls to being a business owner. it's like a marriage. have you to be aligned. that's huge. negotiating good business terms, piout provisions, all these types of things is kr critical to the success of any business. as you're saying it's all moving quickly, a lot of people aren't having time to consider issues they should be considering before they go into business together. >> the whole thing is fascinating. fascinating to see what's happening and again how things are changing every single day and attitudes are changing. >> j.j., the way i look at it, there's a phenomenal activity going on here. there's a gold rush turned green. lots of regulation difficult for business but that's where the opportunity is. there aren't that many companies supplying the product. demand is big. great pricing power. big margins, lots of caps, lots of profits. that's why it's a business everybody is talking about, everybody is rushing out to get into it. >> brenden, it's still very, very young. this is a brand-new industry. have you seen already some breakouts who are going to be su

but, as you are saying, there are pitfalls, just as a business owner. g into business with somebody is like a marriage. tough make sure you are aligned in lots of different ways in order to have a good working relationship. that's a huge one. obviously, negotiating, you know, good business terms, buyout provisions, all those types of things is critical to the success of a business like that. it's all moving so quickly, a lot of people aren't having time to consider the issues they should be considering before they go into business together. >> the whole thing is fascinating. fascinating to see what's happening and, again, how things are changing every single day. attitudes are changing. >> j.j., the way i look at it, there's a phenomenal opportunity going on here. gold rush turn green. lots of regulations. it's going to be a difficult business. there aren't that many companies supplying the product. demand is big. big margins, lots of cash and profits. that's why it's a business everybody is talking about and rushing to get into it. >> it's still very, v

but it does hurt the small business owners and we have to be sensitive to that. regulations are killer. david: would you start a business today under this environment knowing what you'd be up against? >> start a business. >> it can solve all kinds of problems. thank you so much. coming up next, a flight been over the ukraine. and ferguson, missouri, is now a no flyover zone. you won't believe why coming am in new york state, we're changing the way we do business, with startup ny. we've created tax free zones throughout the state. and startup ny companies will be investing hundreds of millions of dollars in jobs and infrastructure. thanks to startup ny, businesses can operate tax free for 10 years. no property tax. no business tax. and no sales tax. which means more growth for your business, and more jobs. it's not just business as usual. see how new york can help your business grow, at startup.ny.gov david: as protests continue, the faa doesn't even want you flying over ferguson, missouri. low flying aircraft band because of safety concerns but michael boyd says t

but it does hurt the small business owners and we have to be sensitive to that. regulations are killer. david: would you start a business today under this environment knowing what you'd be up against? >> start a business. >> it can solve all kinds of problems. thank you so much. coming up next, a flight been over the ukraine. and ferguson, missouri, is now a no flyover zone. you won't believe why coming am not. ♪ ♪ wondering what that is? that, my friends, is everything. and with the quicksilver card from capital one, you earn unlimited 1.5% cash back on everything you purchase. not just "everything at the hardware store." not "everything, until you hit your cash back limit." quicksilver can earn you unlimited 1.5% cash back on everything you could possibly imagine. say it with me -- everything. one more time, everything! and with that in mind... what's in your wallet? and with that in mind... hard it can be...how ...to breathe with copd? it can feel like this. copd includes chronic bronchitis and emphysema. spiriva is a once-daily inhaled... ...copd maintenance t

but now, business owners are going to extraordinary lengths to clear their names. and it could cost you. it was the yelp review. >> there was a musty odor. it smelled bad. we kept the windows open the entire time we were there. >> jimmy: that l >> that led to yelp revenge. the guests fought back. >> there will be a $500 fine for each negative review that we post. the bride and groom overlooked this fine print on their contract. a $500 fine will be deducted from your deposit on your review placed on any internet site by anyone. a collective consumer fury ensued. and just like that, the star rating on yelp plummeted to a dismal 1 1/2. as users posted angry and facetious reviews about the business. one person calling it the worst hotel in history. >> i don't think i'm going to eat there anymore. >> reporter: over the last few years, the yelp review has taken on a life of its own. immortalized in this actors read yelp video. >> such a disappointment, considering i wanted to come here for a long time. >> reporter: all jokes aside, your yelp reviews have truly become mak

> next speaker >> president chiu and supervisors i'm laura are long time resident and a small business owner and i'm on the steering community at the benefits district. i'm here to express my strong support for the cv d moving forward thank you. >> next speaker >> hello, i'm carolyn i've been a resident and business owner and a past resident of the lower pomp neighboring neighbors we're proud because 95 percent of the buildings in lover polk have under rent control nobody is displaced by the cleanlessness and beauty. we also know that security gates on businesses and glass are threatening only something like the cv d can replace the glass it is so expensive we can get low cost loans and so many things that a small volunteer no money but heartfelt organization like lower polk can do i look forward to this thank you >> next speaker >> i'm andrew i'm the chair of the lower polk neighborhood association. i'm very proud to be here with two former chairs mr. ron case and president chiu so and thank them for their work. i'm here in support of the community district and a resident on sutter street a

so leslie, why can't small business owners do both? focus on their business and their financial future? >> well, they are no different from the regular investors, actually. who have a different time focusing on their financial future. it just seems to far away for a lot of them, and they don't really focus on it until it's quite late. >> one of the problems here, dave, and this really stood out to me. 70% of their wealth is actually invested in their own business. is that too much? shouldn't they be more diversified? >> absolutely. this is the one core fact at the heart of every small business situation financially, is that the vast majority of their wealth is tied up in the one undiversified asset. so focusing on diversification is really important, but entrepreneurs have faith in their own skills, so they tend to reinvest in their business rather than redirecting capital into other kinds of market investments. >> let's talk about some of the their concerns. it's a good window into the small business economy, very important leslie. tax

job josh lipton has more. >> business owners woke up this morning in napa, california, with some big cisions to make. many had suffered a lot of damage because of this earthquake, especially if they were in the wine business. of course, this area is well-known for that industry. napa is home to 800 wineries that produce 50 million cases of wine every year. one such winery is silver oak cellars, which suffered a lot of damage. rack after rack of broken wine bottles. we talked to its ceo, david duncan, about the impact of the earthquake on his business. >> at silver oak, we make a blend, and we blend together different vineyard sources so we make a beautiful, consistent wine every year. and so these were those individual components of our blend that we bought a few bottles of just to save so we could taste them over time. so to lose those is priceless and one of a kind wines that are now gone. >> reporter: another business owner is bill hill of henry hill and company, who also suffered a lot of damage because of the earthquake. he said they were waiting around in a sea of wine. >> i mea

she's been visiting with business owners up and down the avenue today. and some of those businesses have been closed, looted, vandalize. we'll have the report and we'll talk about the president getting criticism from all sides over his handling of the situation here in ferguson. we're back in a moment. this is al jazeera america. >> welcome back everyone to al jazeera america live from ferguson, missouri, i'm tony harris. it's important how we reset on day 12, where we are. this is a momentum building day here for this community and the police who are trying to bring peace and restore order to this community. important, again, to mention the comments from captain johnson from the missouri highway patrol, his early morning press conference that he please that this city has reached a turning point. the turning point has been made, and he's crediting community elders for changing the tone of the sometimes violent demonstration. as we go into the evening hours here it will be important to watch and see if that tone, that changing tone that the captain is desc

>> hello my name is justin, and i am a small business owner. i operate my art gallery that i have for 12 years on geary and larkin at 886 geary street and so i am on that block and i know it very well. and i also live in an apartment above the gallery that i own. i own the property. and i have been struggling as a small business owner for 12 years to try and help make that neighborhood better, and specifically that block better. so, when i finally have the chance to meet miss lipton a few months ago and she is pleasant and wonderful and found out what she was planning on doing and i was excited to find out that someone was going to open up a wine and cheese bar which i will be attending and spending a lot of my money there and enjoying with a lot of my friends and to address the issue of police calls and i live on the block and i have a picturesque window that overlooks the block and it is probably one of the safer, mellower, blocks in the neighborhood, and we rarely, rarely ever get police calls there. and i look forward to help to curate the

we have a lot more in store for these small business owners. ♪ >>> the "your business" makeover team rived in monterey, california. they're here to help these jewelry store owners optimize their business so it can support them in retirement. looking through their books and walking through you their store, chris myers, ellen bowick and dawn brolin have already make a lot of suggestions. >> the fact is j.j., it's a great business. i mean, they're doing $1 million in 1,000 square feet, which is about $800 a square foot. most retailers would kill for that level of sales per square foot. >> the challenge, i think, is just joe's -- where he is at in his life right now. if he was 35, it would be a slam-dunk. it would be no issue. but in his early 60s, he's looking to retire. that's where it gets difficult. >> are they in a position right now where they can count on these stores to take them for take -- take care of them for the rest of their lives? >> no, i don't think so. he is going to have to find a way to get these businesses optimized and stabilized to step away, spend time with his gra

if i can impart one lesson to a new business owner, it would be one thing i've learned is my philosophy is real simple american express open forum is an on-line community, that helps our members connect and share ideas to make smart business decisions. if you mess up, fess up. be your partners best partner. we built it for our members, but it's open for everyone. there's not one way to do something. no details too small. american express open forum. this is what membership is. this is what membership does. >>> the philosophies of your company, very, very important. and i think even more importantly, it lets other people who are just starting, who have been around for a while, know there's going to be opportunity down the line. >> it's time now to answer some of your business questions. let's get our board of directors in here to help us out. "new york times" small business columnist gene marx is the head of the marx group, a firm that provides technology and consulting services to small and medium sized businesses. and we have the ceo of the marketing zen group, a full service online ma

looters in ferguson leaving business owners to pick it up this week. these photos of his cell phone store or what was left of it. a lot of smashed glass and stolen products. the owner is on the phone with me now. you walked into your store i think it was early sunday morning. the looting occurred late saturday night. you walked in. tell me your feelings when you walked in and saw your store looking like that. >> caller: absolutely. getting into the store, i want to correct real quick it was late friday night, early saturday night on the 16th when this took place but the place was devastating to look at it and to see glass everywhere. the front windows were shattered. the show cases were shadowed. register machines were gone. computers were gone. electronics inside were gone. looks like they had plenty of time to really create some chaos and damage on a scale that i've never seen before. >> okay. now who do you blame for this? >> caller: it's hard to put a blame. the first night if you asked me saturday morning when i came here i would blame the police b

we'll speak to one business owner next.doj completes the third autopsy of michael brown's body, we will ask the man behinds the second one about his findings. michael bodon is here, and he will explain what he believes in this case. [ female announcer ] it's simple physics... a body at rest tends to stay at rest... while a body in motion tends to stay in motion. staying active can actually ease arthritis symptoms. but if you have arthritis, staying active can be difficult. prescription celebrex can help relieve arthritis pain so your body can stay in motion. because just one 200mg celebrex a day can provide 24 hour relief for many with arthritis pain and inflammation. plus, in clinical studies, celebrex is proven to improve daily physical function so moving is easier. celebrex can be taken with or without food. and it's not a narcotic. you and your doctor should balance the benefits with the risks. all prescription nsaids, like celebrex, ibuprofen, naproxen and meloxicam have the same cardiovascular warning. they all may in

because you are the business owner, madeline, let me push back a bit. business owners do tend to worry about things. that's your job, to be fair. what has been so far the real impact for you? >> well, the first thing, brian, is that i think we need our lawmakers to understand our industry. the restaurant industry is very unique in that we are incredibly labor intensive, we use perishable items and are in real time. i can't send my pizza offshore to be prepared and sent to your table. so we are real time. our lawmakers have to understand that. the other issue that we have is it's going to -- the affordable care act is probably going to cost us an additional -- by 6%. can we just hand that off to the customers? no. so i'm looking forward to technology and our technology partner is ncr, to help us in our labor forecasting, so we can be more efficient when we have people in the restaurants, and also with something called mobile pay, so the customers can actually pay for their check at the table through their smartphone. we've already been trained by the air

if i can impart one lesson to a new business owner, it would be one thing i've learned is my philosophyerican express open forum is an on-line community, that helps our members connect and share ideas to make smart business decisions. if you mess up, fess up. be your partners best partner. we built it for our members, but it's open for everyone. there's not one way to do something. no details too small. american express open forum. this is what membership is. this is what membership does. >>> nothing matters but the product. if the product is good, everything else kind of falls into place. you know, you come out with great product, really distinct, really unique, distinguishable from everything else out there in the marketplace. and the buzz and success of it is a natural consequence of that. it's not about marketing, execution, distribution and in my business reservation, services, no. it's about distinctive product. >>> over the years, many small business owners have asked us what it takes to get major retailers interested in their products. today, our guest has some answers for you.

>> a lot of businesses are not aware of what is going on i called businesses and gun shop owners. i know what brian was speaking of. i called the bank that turned me down after the fdic pulled the list. and it didn't make any difference to them. >> brian what about you. businesses in the community that are targeted like this? >> it is important to remember that my business, pawnshops was not on the list. the only thing i do, i deal in antique currency and vintage coins and somehow that is considered high risk. i don't understand why, but i would just like to see the attorney general come in to my store and see my customers and my store and where it is at and meet me and then tell me to my face, you are high risk. i need to put you out of business. >> so what. that is american enterprise and if you don't make it, you don't make it. it is your decision to go in to and bes not the federal government's decision. my gosh apple computer would not have existed if they looked at steve jobs in the garage and say he would not make. it i am outraged. and i really appreciate you being here and

so it's been a good summer. >> reporter: this is exactly what business owners here needed. it's been two years since super storm sandy barreled through the jersey shore, tearing through homes and business and causing $37 billion of damage. ♪ 'cause we're stronger than before ♪ >> reporter: last summer, the state kicked off an ambitious $25 million ad campaign with governor chris christie declaring the shore was open and ready for business but bad weather cut the summer short and the recovery stalled. >> there it goes. >> reporter: in september air, fire destroyed the board walk in seaside park. >> the fire was a punch in our gut. >> reporter: mike loundy is a member of the seaside heights chamber of commerce. >> from a projection stand, we're right around where we want to be at this point. it's not where we ultimately want to be but we're very happy with the way it's going. >> reporter: most of the business owners we've spoken to along the shore say time is their friend and they hope by next year to be up under 20% to 30% and tourism say $40 billion industry in new jersey, j

. >> reporter: like many small business owners, jacqueline imani has plenty of paper. >> there's a lot of clutter, hard to get up to my office and there's about eight drawers of customer files and three drawers of accounting files. >> reporter: so when she took over her husband's car repair shop after his death, she decided to move all of these to the cloud. >> okay.

president obama do to prevent isis from [ music and whistling ] when you go the extra mile to help business ownersauto insurance, you tend to draw a following. [ brakes screech ] flo: unh... [ tires squeal, brakes screech, horn honks ] ooh, ooh! [ back-up beeping, honking ] a truckload of discounts for your business -- now, that's progressive. ♪everybody needs a helpin hand♪ ♪take a look at your fellow man♪ ♪and tell me what.. ♪what can i do.. ♪what can i do today? >> the devastating quake that hit california will car is on the season with the latest. were you still there when it came out? >> just to take a quick look. the fear from people who keep walking up they are worried an aftershock will happen. there have been 50 after shocks today and it can knock the roof down. this is what a historical building has a red tag on them in downtown napa right now. i want to give you some good news here. in terms of the injuries there is a one-person in critical condition, one person has been upgraded to serious condition more than 200 people went into the hospital today with cuts and bruises. they had two s

we spoke to one business owner. as been here for 18 years but his business suffered $25,000 in looting damn. he said i love ferrell, why would i leave? >> now going oversea, israeli prime minister benjamin netanyahu said he will not stop airstrikes until his citizens are secure. rockets fired from gaza and israeli airstrikes hitting gaza target. hamas denies responsibility for breaking the truce. israeli responded by aiming at one of hamas' military leaders. he survived but his family was killed. what do they signal in terms of the escalation of the conflict? >> reporter: it signals that the conflict will remain for the next 24 hours. vowing that the airstrikes over 100 just today will continue until the rockets from gaza stop. >> reporter: only the guarantee of the calm and safety of the citizen also bring an end to the operations. therefore i will continue to operate with firmness. this is not finished, not for a minute. we're talking about a continued campaign. >> now one of those airstrikes, as you mentioned, is

oakland business owners taking the law into their own hands. what they say happened when they tried to call for [ indiscernible ] for help. >> and what's cool about your school or your summer camp? email your nomination to coolschools@kpix.com and we may come and feature your school on the show. stay with us. ,,,,,,,,,,,,,, vigilante justice ag >>> one bay area business owner said he had no choice but to do this. he and his associates used vigilant justice against a suspected thief. while the store's other than tells kpix 5's christin ayers he wanted oakland police to deal with it, he couldn't get them to answer the phone. >> it's like the wild, wild west. >>> reporter: call it wild west oakland. the people who run ideal market are going after a man who they say has stolen from them three times. monday he was caught on surveillance video. >> he has taken the first bottle, sticking it in his jacket. >> reporter: when workers tried to call police on the nonemergency line they got a busy signal. >> sometimes they don't respond to the call. >> repo

one business owner says he alone probably lost $100,000 worth of wine. and we also did just get an update a short time ago on the power outage situation in this area. 150 homes are still in the dark this morning. they work hard throughout the night to get the power back on. >> it took training pg&e trains for this. emergency crews were ready to respond. and we had crews in the area all day and throughout the night. and we've been staging over at the napa county airport. >> reporter: and the other big issue that is concerning county officials here is the school situation. schools are closed today in the napa valley unified school district. that includes schools here in napa and american canyon. [ inaudible ] assessing how much damage was done in terms of a dollar figure. they cannot put an estimate on that at this point. live in napa alex savidge ktvu channel 2 news. >>> emotions are also running high at a napa mobile home park where four homes were burned to the ground. yesterday's earthquake ruptured a gas line and knacked three dozen homes off of their

that's how one business owner described the quake to me.now she and others are tryings to pick up those many -- trying to pick up those many pieces. >> reporter: closed. >> all of those cans were on the floor. >> i was just squiging up before you came. >> reporter: the winery still opened its tasting room for normal business hours. the trevesti family winery opened all day. like many wineries in downtown it may be red tagged. unsafe to occupy. >> we've been really lucky that the power came back. oh my god. the power came back on. >> reporter: napa business owners are rattled by continued power bumps and aftershocks. but the sense of community stronger than glass. >> we had people coming in and tomorrow we're going to get another crew come in because it still needs to be cleaned. >> reporter: like so many she does not have earthquake insurance. those bottles of wine smashed at silver oaks are considered to be priceless. and still others are estimating the total damage here in napa valley to possibly hit the 1 billion mark. live in napa, kati

. >> : business owners assert >> : is shipped up to be beautiful saturday across uttered not a valid. and hoping it's a busy weekend they will tell you if had the perception and above all a close eye to the earthquake which is simply not the case. the overwhelming message is that everything is open and despite all the damage was slowly getting back to normal normal here now appears less everyone gather for city lies in the concert downtown to the area. they will welcome you with open arms weekend this week and an appellate it come all hotels one raises weekend opened as a community continues rebuild some even call in this community not a strong and a talk to a few but say they are all rebuilding together >> : your you can rely on your neighbors know that they'd been before they've been living next to for years >> : that's wonderful millen as it pertains to the downtown area downtown businesses are 90 percent of the way back open some of the one is the soaring close this morning right here along main street and this is a first store to this week the owner of a hollow pizzeria they did

business. meet carl harris, owner of carl harris construction. >> we're a small business.een in business about 30 years. and hitting it hard every day, trying to keep track of stuff. this is a fema shelter. this is a tornado-safe room built for this school. we put the structural steel framing in that to be able to withstand tornadoes and a safe place for these kids to work. >> reporter: harris says the government is making it difficult to do that. >> my business is putting buildings together like, that not keeping track of regulations, griff. and every day we wake up, we read in the papers the federal government's trying to shove something else down us, additional recordkeeping, additional safety requirements, just a number of things. and it's really hard to keep track of that. a small business like myself and my family, because it's a family-owned business, it's all we can do to try to keep track of this. we are trying to bring somebody in, keep them schooled up on what that is all the time removes me from being competitive in the marketplace. >> reporter: for harris and

stop that, and we're trying to start the rebuilding now, and communicate to the residents and business owners stay there. we really want to help you. the community will embrace you. and i think there's a determination on the part of the business community to help this community stay vibrant. >> they're resilient? >> we've invested in the school side, because a lot of the schools have started and children can't go to school because of safety reasons. the children are now in libraries where teachers are coming to smaller groupings of students and teaching lessons and talking with them and giving them snacks, et cetera. this is a group of people that value their infrastructure, which is business, the churches, the schools. and we're just there to help them to regroup. >> i think everybody acknowledges that you've got the right thing going here. you're trying. you're trying hard. and you deserve help, deserve to help yourselves and get back in business. but i've got to point out, it's a very tough uphill struggle. because ferguson now has a bad pr image. a lot of people say it cannot come back. b

had to sell the business even a year after the suspensions there were no one all of them remained owners after the suspension. the department buildings that a 25 day suspension will defer the businesses from becoming a repeat offender we hope you'll uphold the 25 days suspension >> has this owner had a previous violation. >> no, this is a first time violator. >> so they have a minimum thirty days. >> yes. >> then 36 percent have up to thirty days what's the remaining percentage. >> it varied. >> what's the largest - >> i think i have that report. we have 34 percent had a 10 day permit revocation meaning they have to reapply. >> thank you. >> yes. >> then the balance i assume went all over the place. >> yes. they went all over the place. then the thirty percent up to thirty days what was the range? >> the range i'm sorry. yeah. i believe you said 31 percent >> 36 percent it was arranged on the thirty percent. >> so they have no option to reduce and another 15 percent that was up to thirty days this was a total of 36 yeah. >> then the balance was all over the place. >> yes. >> okay. thank

and i spoke to a business owner whose business has been robbed twice.e said, you've got to do more. i know what people are telling you, but you are doing the right thing. you have to do more. i said, i give you my promise, we're going to do everything we can. he's been a business owner for 20 years and he does not know if he can sustain it and he does not know if he's going to have anything to return to when it's done. >> reporter: you come from this community. >> yes. >> reporter: you've dealt with profiling, discrimination, you have children, members of your family have done the same thing. people will say because of the frustration in the community and the years and years of discrimination and being treated as if they are less than humans, that people are going to erupt and it's going to erupt in this situation. what do you say to that? is that an excuse for the violence and looting? >> it's not. the protesters are i cmaking th statement. the criminals are hurting the protesters who own businesses. the protesters who own businesses in here, the crimi