i.t. department. but if you are in i.t. at one of the smithsonian's popular museums, you end up shutting your doors. john gonzalez explains why the museum of natural history is closed. >> summer in d.c. always means thousands of tourists on the national mall, and most of them one up the iconic steps of the museum of national history only to be turned away by security at the tour -- at the door. >> you have a large territory to cover in a short amount of time, so it's a big inconvenience, absolutely. >> upset children, families and children forced to scramble, even employees and volunteers are confused and frustrated. >> i really love what i do. i'm kind of sad. >> the entire museum, the most popular in the city, yes, the moment the massive element -- elephant in the atrium, is closed. infrastructure was damaged overnight, in other words, major phone and network outages. >> i was here last night at about 10:30 p.m. or 11:00 and the wi-fi in the building went out. >> the second most popular museum in the world after paris. >>

i.t. department was in on the joke so there was no chance that they'd give the game away . right so the i.t. guy has been and gone. to collect a second time which is called the power little screen to display on her computer so unfortunately been busted. what is this that didn't this computer is being used remotely by parallels who did this. not connecting i think we've been rumbled. we're moving toward a situation where we users don't care whether their apps or data are stored on a cloud on a desktop or never will device they just want to have a convenient way of working with them. and that's exactly what we're trying to achieve with there are parallels that. if you. were going to paint or a flower that even fund golf would be proud of by way of apology remote access ops make us even more connected to the rest of the world which while making our lives easier also presents its own sense of privacy challenges so it's probably best not to say install it on a shared computer but if you do make sure you tick all the rights privacy boxes and you'll be absolutely fine and once you'

i.t. departments was in on the joke so there was no chance that they'd give the game away. right so the i.t. guy has been and gone. to collect a second time which is called the power little screen to display on her computer so unfortunately been busted. what is this didn't this computer is being used remotely by parallels who did this. it's not connecting i think we've been rumbled. we're moving toward a situation where we users don't care whether their apps or data are stored on a cloud on a desktop or never will device they just want to have a convenient way of working with them. and that's exactly what we're trying to achieve with their parallels access mobile app. if you want of course we're going to painter a flower that's even fun golf would be proud of by way of apology remote access ops make us even more connected to the rest of the world which while making our lives easier also presents its own sense of privacy challenges so it's probably best not to say install it on a shared computer but if you do make sure you tick all the rights privacy boxes and you'll be absol

i.t. departments was in on the joke so there was no chance that they'd give the game away. right so the i.t. guy has been and gone. to collect a second time which is called the power little screen to display on her computer so unfortunately being blasted. short is there. this computer is being used remotely by parallels who did this. not connecting i think we've been rumbled. we're moving toward a situation where we users don't care whether their apps or data are stored on a cloud on a desktop or never will device they just want to have a convenient way of working with them. and that's exactly what we're trying to achieve with their parallels access mobile app. if you want of course we're going to painter a flower that's even fun golf would be proud of by way of apology remote access ops make us even more connected to the rest of the world which while making our lives easier also presents its own sense of privacy challenges so it's probably best not to install it on a shared computer but if you do make sure you tick all the rights privacy boxes and you'll be absolutely fine

i.t. department was in on the joke so there was no chance that they give the game away. right so the i.t. guy has been and gone. to collect a second time which is called the parlor screen to display on her computer so unfortunately we've been busted. short is this this computer is being used remotely by parallels here did this. not connect and i think we've been rumbled. we're moving toward a situation where we users don't care whether their apps or data are stored on a cloud on a desktop or never will device they just want to have a convenient way of working with them. and that's exactly what we're trying to achieve with their parallels access mobile app. if you want of course we're going to painter a flower that even fund golf would be proud of by way of apology remote access apps make us even more connected to the rest of the world which while making our lives easier also presents its own sense of privacy challenges so it's probably best not to say install it on a shared computer but if you do make sure you tick all the rights privacy boxes and you'll be absolutely fin

i.t. department? more e-mails are missing and this means obamacare answers could be lost forever. my goodness! neil: all right, in tonight's biz blitz, more e-mails getting blitzed from the top health and human services administrator. they're saying the e-mails were deleted by accident. we've had a lot of the so-called accidents. >> between the irs and the hhs this seems to be mo coming from the top and trickling down. i agree with congressman issa that 20 individuals violated federal record keeping laws. neil: a lot of conservatives are there forever, right? >> they ought to be, honestly a complete joke. whoever is held responsible should be held responsible and disciplined and should be clear procedures this doesn't happen. neil: wait, wait, wait, you're offended by this? >> you know why? the truth is obamacare has been a huge success. 8 million people signed up, a million more than target. the cost cutting is starting to be bent. neil: didn't have insurance before? >> 8 million people signed for obamacare. quality of care is going to be better. >> getting in the way of the mess

i.t. department? more e-mails are missing and this means obamacare answers could be lost forever.orever. my goodness! i had no idea i had shingles. there was like an eruption on my skin and burning. i'd lift my arm and the pain back here was excruciating. when i went to the doctor his first question was "did you have chickenpox?" i thought it was something that, you know, old people got. what wthat's never really being able tbeen possible.fair price. but along comes a radically new way to buy a car called truecar. now it is. truecar has pricing data on every make and model, so all you have to do is search for the car you want... there it is. now you're an expert in less than a minute. this is how car buying was always meant to be. this is truecar. neil: all right, in tonight's biz blitz, more e-mails getting blitzed from the top health and human services administrator. they're saying the e-mails were deleted by accident. we've had a lot of the so-called accidents. >> between the irs and the hhs this seems to be mo coming from the top and trickling down. i agree with congressman is

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i.t. department? more e-mails are missing and this means obamacare answers could be lost forever. my goodness! i take prilosec otc each morning for my frequent heartburn. because it gives me zero heartburn... annc: prilosec otc the number one doctor recommend frequent heartburn medicine for nine straight years. one pill each morning 24 hours zero heartburn. your studied day and night for her driver's test. secretly inside, you hoped she wouldn't pass. the thought of your baby girl driving around all by herself was... you just weren't ready. but she did pass. 'cause she's your baby girl. and now you're proud. a bundle of nerves proud. but proud. get a discount when you add a newly-licensed teen to your liberty mutual insurance policy. call to learn about our whole range of life event discounts. newlywed discount. new college graduate and retiree discounts. you could even get a discount when you add a car. call liberty mutual for a free quote today at see car insurance in a whole new light. liberty mutual insurance. neil: all right, in tonight's biz blitz, more e-mails getting blitz

i.t. departments, it's kind of like a back office place and it's not in the forefront.s not seen as something that is as important as it should be and that's something that needs to change if we're going to really protect consumer data, we really need this to be top of mind. >> we're talking about private attacks but this could signal larger vulnerabilities. do you see this as extending to government targets, anthony? >> it does extend to government targets. we have to look at the investigative perspective with regard to public des closure, whether it's the government being compromised or a private individual or a corporation. keeping it secret does have its benefits for a fixed period of time because it does help us pursue the criminals. if they don't know we know, then we can track them electronically. >> i think if you go back and look at aviation, until we had the government investigating these crashes, why they happened and there was more transparency, you had a lot of companies wanting to disclose that. >> this is an issue that definitely needs more sunlight. anth

i.t. department? more e-mails are missing and this means obamacare answers could be lost forever.ank you for defendiyour sacrifice. and thank you for your bravery. thank you colonel. thank you daddy. military families are uniquely thankful for many things, the legacy of usaa auto insurance can be one of them. if you're a current or former military member or their family, get an auto insurance quote and see why 92% of our members plan to stay for life. cshe is the greatest thing ever. one little smile. one little laugh. honey bunny... (laughter) we would do anything for her. my name is kim bryant and my husband and i made a will on legalzoom. it was really easy to do. (baby noise...laughter) we created legalzoom to help you take care of the ones you love. go to legalzoom.com today and complete your will in minutes. at legalzoom.com we put the law on your side. neil: all right, in tonight's biz blitz, more e-mails getting blitzed from the top health and human services administrator. they're saying the e-mails were deleted by accident. we've had a lot of the so-called accidents. >> b

i.t. departments, and discuss what that means to us. the next thing is once the i.t. department had the concept of what to do, i sat down and performed training for the city employees to give them a basic understanding on why we need accessibility, and why we need properly tagged elements. okay, once i was able to do that, okay, the city employees were 100% in. so i think right now what i see the problem is, is that we understand what needs to be done but nobody really understands why it should be done. >> all right. well, i know why it should be done, mr. kebbel, and i appreciate you being your details. thank you all for your testimony. i'm out of time. >> mr. o'rourke from the state of texas. >> thank you, mr. chairman. i want to thank the witnesses for being here, and i wanted to begin my comments and ask a question to mr. fugate. you know, in the beginning of your comments you talked about being here five years ago in 2009, and implied in that was what difference did your testimony then make. what progress have been made since then, what's the value of your adventu

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i.t. department to restory the hard drive.it went to the criminal investigation division and their experts and said they were not able to retrieve information from that hard drive. that's all i know. that's what the e-mails contemporaneously at the time showed and said, was that that the experts had tried and they were unable to recover any information. >> i read the pleadings, and i take that point, but we are getting conflicting information it seems, so i think it's important that that be resolved, because clearly you can't by telling the court one thing and have been people in the organization who are on the ground and maybe had intimate knowledge telling the congress the other thing. very quickly switching gears a little bit, the d.c. circuit issued an espn about the irs's regulation about obamacare about mandates in the states that have exchanged run by the federal government. given that there's a circuit split, where you have the 4th circuit saying that basically it was either a close call or scrivener's error, the d.c.

i.t. department went to the contract investigation division. they said they were not able to retrieve from that hard drive. clearly, you can't be telling the court one thing and then having people in the organization who are on the ground and maybe having knowledge telling the congress the other thing. given right now that there's a circuit split saying basically, it was close call error you have the d.c. circuit saying the irs didn't have the authority to issue that ruling. are you going to rescind that rule? what's the irs's position. >> the rule about that in the granting of advanced premium tax credit, our regulation said that it was apreep rat and acceptable to two through the federal marketplace. we have no plans to rescind that rule. >> i'm fully supportive of the swrus tis department decision. >> i am out of time and i will now yield to the ranking member of the full committee, mr. cummings. republican members of the committee asked you a number of questions regarding the committee's investigation into the irs treatment of applications

i.t. department paid licensing fees of over $40,000 for us to have a new system for managing the queue, asystem referred to as bizflow, that was only put into place for implementation after the 40,000 applications that were lingering in the queue, in some cases for nearly three year was discovered. that is something that is shameful. >> thank you, mr. davis. members i was one more question i'd like to ask dr. head. you talked about the retaliation against you and i just -- i want to specifically talk about a doctor wang. o i read that the o.i.g. concluded that dr. wang had in fact committed time card fraud, is that correct? >> yes. >> they had recommended termination of her and other individuals through chief of staff. they had found significant fraud. time card fraud. >> so she's been terminated. >> she has not been terminated. she's maintained in a supervisory role. >> can you explain a little bit about how that has occurred. >> i have no idea. >> but they didn't flole the inspector general's recommendations? >> no, he's been left -- she's been left in her position. she was my superviso

i.t. department has been asked for information. we have witnesses that are being interviewed as we go. as i have noted, the entire issue about the c-4 investigation and operations involves about 800 employees in the entire exempt organization. only a portion of them working on this. we have 89,000 other hard working, dedicated employees working on matters of importance to the government and to taxpayers. >> the individuals working on this, they have had to put their i would imagine current workload aside? >> yes. particularly the lawyers, it's a problem for us because they have obligations to represent the agency in tax cases. they have an obligation to continue to work with treasury on the development of rules and regulations and procedures, so it is a constraint. >> thomas kane, the irs deputy associate chief counsel was interviewed by committee staff on july 17th, 2014. he said that the irs currently exists, quote, with an increased workload and reduced staff from where we were several years ago. we have taken these people from their day jobs. they have no replacements for them beca

i.t. department paid licensing fees of over $40,000 for us to have a new system for managing the queue, asystem referred to as bizflow, that was only put into place for implementation after the 40,000 applications that were lingering in the queue, in some cases for nearly three year was discovered. that is something that is shameful. >> thank you, mr. davis. members i was one more question i'd like to ask dr. head. you talked about the retaliation against you and i just -- i want to specifically talk about a doctor wang. o i read that the o.i.g. concluded that dr. wang had in fact committed time card fraud, is that correct? >> yes. >> they had recommended termination of her and other individuals through chief of staff. they had found significant fraud. time card fraud. >> so she's been terminated. >> she has not been terminated. she's maintained in a supervisory role. >> can you explain a little bit about how that has occurred. >> i have no idea. >> but they didn't flole the inspector general's recommendations? >> no, he's been left -- she's been left in her position. she was my superviso

department. so the problem is not just an i.t. problem because if we wait until the end until the i.t. builds the system however i.t. people will build the system and then we go to our staff and say now guys, input this, you know, i don't think then we're going to run into the same type of resistance or the same type of -- >> [inaudible] virtually impossible to build this system without any intake from staff. the line staff has been involved from the beginning starting two-and-a-half years ago. not as much, but two-and-a-half years ago it was all conceptual. asela tells me they've rolled this out in 422 localities, some of them large cities. what i'm seeing right now is mostly -- it's a new system and people are afraid of it. when we get more training most of those problems should go away. we 're still going to have bugs. oakland rolled out eight, nine months ago. i talked to the chief over there and she says six months later we're still working on it. it's a custom -- it's a off the shelf system that's customized to every jurisdiction, but i ensure you we have staff in the training ro

in the 30-year career i have had with the department of justice and the fda, i have been a consumer of i.tservices, both in program audits director that things we have done, but also in criminal investigations. iran a number of criminal investigations that used -- i ran a number of criminal investigations at used ig services to detect waste, fraud, and abuse. and it gave me a terrific appreciation for ig work. when i got nominated for this position, my mother asked me three questions. to rub in said i was nominated to be the inspector .eneral of dhhs she said, what is that? if you can explain something to your 80-year-old mother or your 12-year-old son in a way that makes sense, you know you're on the right track. there were three fundamental questions i had to ask myself between the time i was nominated and today. and those questions are -- first, who do you work for? second, what is your job? and third, how can you best do your job? veryof these seem like but in manyions, ways they are very tricky. start with the first one. who do you work for? i am a lawyer by training. criminal prosecu

i.t., construction and banking. more than 90 companies are present, they are working with african cross and we see the commerce department, the former mayor of new york on hand with his organization. we will see a lot of business deals taking place, and also the symbolism of that investment in africa. the president isn't doing one-on-ones with african leaders, but there is a big dinner that the white house is hosting tonight. we do see vice president biden and secretary kerry taking those meetings, vice president biden is meeting with president good luck jonathan. >> in new york city, this morning, doctors are testing a man to see if he might have ebola, even though officials say it's unlikely. they have him in isolation. right now, a second american known to be infected is on her way back to the united states, as robert ray reports, nance is expected to arrive been the next few hours. >> undercover of night, american aid worker nance write boll left liberia. she will become only the second american to be treated or ebola on american soil. >> we are optimistic. we feel this is going to be a good thing for her and we're p