lefty loose sy, righty tightty. person with tools has experience.e and auto parts stores will loan you tools. chay car. i don't have the tool. gerri: what? you changed your brakes? >> well, that is a kind of a bigger job. my background is designing braking systems, so for me it was easier. gerri: you had heads up on that. go independent. we showed the full screen before. by that you mean go to independent auto shop. are you saying better than the dealer? >> it can be. and you want to check because the car is on recall or technical service bulletin, have the dealer do it for free. however there are some things, you will check with the local chain store or local store that is in your area. ask your friend, you will be surprised how many people, i go to the place on the street. they treat me right. look me in the eyes and explain things to me. if you don't understand something, please ask to, show me the parts, show me what is being done. if you have a broken arm, they will show it to you on x-ray and explain it to you. same thing should be true with t