preston sullivan, adult protective services. so it's an opportunity, preston, to talk a little bit about the program that you represent, the program that you worked so hard in. so we'll just start by, if we can have everybody from adult protective services stand up. got a big group here today, don't we? (applause) don't look at those flowers over there. nice, nice. there are more folks in the aps, they wouldn't all fit in this room, but it's nice to see so many of your colleagues here today. always, you know, really look at the write-ups and one of the things that this particular person wrote about you and wrote about actually the work was how intense the work is. and i would think that probably everybody in the room, if you've been a referant to aps or if you work in the program, you know this is true. this is one of those program areas that there's always a difficulty every day, right? there's some really hill that's got to be overcome, there's always some barrier in the way, and that doesn't even include the circumstance that