with us now rebecca legrand and eric guster, criminal defense and civil rights lawyer.hat do you make of these lawsuits? >> these lawsuits are extremely valid. state farm is not being a good neighbor in the situation. they need to pay what needs to be done in order to fix a car, because what state farm does, they lowballed these auto repair companies, they get them to use insufficient parts, old parts, scrapyard parts and that's not fair to the consumer who depends on car to get them from point a to point b safely. gerri: work, school, you name it. here's what buddy caldwell says on the case -- what do you take of that, rebecca? >> certainly hasn't been proven yet. the one thing we can say is litigation will be good for lawyers. hundreds of lawyers involved in this case at this point. look as insured person, i want insurance rates to be low. they have to hit a balance between safety and cost. it's not clear state farm has done anything illegal in controlling costs. gerri: state farm is saying all the repairs are up to standards. what's the outcome for consumers in your