quan's work at the academy. and it has been really strong forth in making sure the academy meets the public's needs. he certainly demonstrated that right away when he first came to the academy before the new museum had opened. and there were some issues at play between the architect and what he knew the public was going to need to actually access the facility. he was able to move forward on some challenging proposals to make that access happen that was part political and part which made a lot of sense in making the facility work very well. that to me demonstrated some of his concerns for how things can work effectively and i thought that was important for someone conserving as a commissioner for the public commission which brings water to us from 200 miles away to our faucets and is responsible for recycling that water and getting it to the bay. i felt very strong about his expertise. and he also has come to the front with how to move forward with green power and sxed expediting green power. i was very happy to

quan is going to have a lot to live up to after all these comments. a lot has been said, just not everybody said it. i want to agree that my experience with mr. quan is not only has he done a lot toward lowering the environmental impact at the facility where he works but he has added aspects like emergency preparedness. he has gone above and beyond. not only has he operated in this area professionally but as a father and a neighbor, he's really walking the walk. it's excelling. i think in mr. quan, we have a commissioner who excels out of the box in thinking and in creating positive cheng, i think he would make a phenomenal one. >> thank you. supervisor kim. >> i've known i'm for a number of years. someone from the academy of science as so many of us do but also as a great person in the community. when he approached me, i think, a month ago letting me know he was being nominated in my position, i remember telling him i wasn't sure if i would do that to one of my friends. but he really did pass with flying colors and i have one of our board members at

. >> reporter: denise quan is seeing red over gray charges. >> look out premium security for $1.89. >> reporter: back in july mysterious charges for a security app began showing up on her phone bill. sprint told her to complain to lookout the third party company behind the charges but she hit a dead end there too. >> i can't cancel my account because they never created one. >> reporter: they told her to create a new account to close the one she never opened. >> i'm not going to fall in to that trap. >> reporter: quan went back to sprint who finally agreed to remove the charge but they continue to show up month after month after month. >> i had to call back again. >> reporter: when she took to the sprint message boards to join others to complain, it seemed sprint didn't like what they were saying. we stopped by the san francisco security company and while lookout declined an interview, it said, quote, we take the customer experience very seriously and are currently working diligently to get to the bottom of the issue. but they said it's sprint that's ultimately responsible for the unau

quan said she never signed up for it. she and others complained.tempted to cancel the service every month but like clockwork it reappeared on the next bill. >> it's really frustrating that they're charging me for something that i never signed up for. >> sprint was unable to stop the charges. after we reached out to lookout the company says it's finally developed a fix for the problem due to a bug in its billing software. it said it did not properly process cancellations for a small number of customers and it says we are deeply sorry to anyone affected. lookout says it will be working closely with sprint to issue refunds and said it only affected customers who tried to cancel through sprint and not those who canceled through the app or website. if you have a consumer problem 888-5-helps-you. >> another example of checking your bill. any charges that look weird make noise about it. >> exactly. that's why autopay sometimes doesn't work. >>> still ahead taking away the pain of migraines. no medicine required. a bay area man's ♪♪ ♪♪ ♪♪ ♪♪ everybody dese

one of our friends rick quan is here. good to see you here, rick. the honorable mayor of san francisco and the cousin david lee is here. [ applause ] >> one of the most ferocious players on the court, one of the most genteel and fun guys off the court. damon green. [ cheers and applause ] his nickname is the senator which is why i have him separated from ed lee because when you talk about election results, i don't want to have two politicians together. one of the rising stars as he is. [ cheers and applause ] and a man who continues to dominate the nba from seattle to all star weekend to years in the league office in phoenix and now the president of the warriors, lebron james business, rick welch. [ cheers and applause ] now, events like this are always important to the warriors because there is two baseball teams in the bay area. there is two football teams in the bay area, but there is one basketball team and this is the one team. we are the bay area's team. you think about it whether it be from napa and sonoma all the way down to fresno to sacram

in 2011 i want my colleagues to know and i'm looking forward to meeting with our new commissioner quan right? and to talk a little bit about conversations regarding the southeast sector. juliet who has been a huge help to me especially to me especially recently trying to decipher because i i get accused of speaking in riddles a lot of the time but we often hear about the parks and recreation department and i think we're on the verge right now of having a little more robust conversation about something initiated and in line with our goals and i look forward to having an item on the agenda and an opportunity to take some formal action and in addition to that i'd also like to let you know that i'm going to be asking to meet with the chairman and talk a little bit about revisiting the conversation that we had with the commission on the environment, the particular matter that is important to me is the integrated pest management and we talked about -- i represent the labor union and we had 3 of them show up at that commission at that commission meeting and those chemicals are something that

there was a message from ray quan. he said relationship the jaka. had a chance to meet the homey a couple of times. my condolences to his family and friends. there was one friend of the victim that was out here this morning. he told us that despite all of his success, he says this was a very humble man and obviously a lot of people grieving this morning. you see this memorial. we're also told there is a $20,000 crime stoppers reward on the table for information in this case. >> thank you, alex. >>> time is 4:33. alameda county sheriffs deputies are searching gnash suspected of sexually assaulting an 8-year-old girl in a 99-cent store. the sheriffs department released this photo. the man attacked the girl at a 99-cent store in a part of hayward on sunday afternoon. the girl's mother was shopping in another aisle when the assault happened. >> she was playing in the toy aisle. a man approached her and forced his hand down her pants. >> now investigators are concerned that this may not be a the first time this man has done this. the sheriffs department

travel times for you, 270 looking good so is 495. 27016 minutes, outer loop no problem there. 95 north quan i company to the beltway, 27 minutes. 66 east 11 minutes. and i'm back in ten. >>> the president asked congress for help fighting 150is. isis. and we're learning concerns. >>> and why are women so uncomfortable talking about money. life's the food that brings us together. and kitchens where every meal is the most important of the day. life's the food that brings us together. and kitchens where every meal is the most important of the day. >>> 14 before the hour. congress will be dealing with two key topics today. we expect confirmation vote on ashton carter. and also the request for war power to fight isis in syria. tracie potts live on capitol hill this morning to talk more about that topic. tracie, we know a lot of parents are listening into this particular issue. they want to know if their sons or daughters will be septembernt to war. when do we expect to hear? >> reporter: they will probably not approve this authorization until march and it could be well after that when and if the

. >> singapore isfieding leader li quan yu is breathing with a ventilator but his condition subpoenae. during his 31 years in power, although he is no longer politically active, he is seen as an influential figure. still to come in the program, we will tell you what young muslims in norway did to send a message of peace to people from other faiths, plus: >> i amdam daniel schweimler until argentina in a factor run by workers as a possible example to others going through economic hardship. >> we will hear about the fight that is set to be the most lucrative in boxing history. scan talk to al jazeera part of our special black history month coverage on al jazeera america >> tuesday on "the stream". >> selling cocaine was my purpose. >> they had been trafficking on behalf of the united states government. >> renowned filmmaker marc levin discusses his new movie "freeway: crack in the system". "the stream". tuesday, 12:30 eastern. only on al jazeera america. >>> i am michael lee. at the top of the hour a harsh warning to russia from secretary of state, john kerry and his british counterpar

at the end of the day, as you know better than most we're in this quan dri where we've become a defactoranians and assad trying to focus on this murdererous group of 30,000 isis fighters. we have to sort out our strategic objectives then i think the white house has to not micromanage the military force that they are willing to use. >> in fact arab allies are complaining that the military's hands are being tied by the white house by the hesitation the concern we're getting into iraq another afghanistan, don't want to go there. not what the president wants. that is why i'm told the uae did stop flying missions in december when this jordanian pilot was captured because the nearest search and rescue mission was all the way in kuwait. they want a forward based search and rescue mission which could conceivably get to save one of their pilots. >> i think uae is right. if you use u.s. air power you need to let them design the package on the ground. may mean ranger battalions boots on ground if we need to pick up one of our pilots. we see this in places like the ukraine, defensive weapons, letha

the councilman larry reid blames jean quan for the missed opportunity. >> the nfl told us in a separate meeting that we wasted 18 months and we have wasted 18 months. >> reporter: raiders owner mark davis says if he doesn't get a stadium deal in oakland this year he will partner with the chargers to build a $1.7 billion stadium down in carson south of l.a. the team's already bought the land. >> a message of urgency to us. >> we'll have constructive dialogue. >> reporter: even though oakland mayor libby schaaf says any public money is off the take, for the first time, some councilmembers may consider using tax dollars to convince the raiders to stay. >> if that's what it requires, then i need to ask the voters for that permission to do that. >> reporter: oakland stands a better chance of keeping the raiders here if they make it a regional effort meaning they will have to reach out to making cities, politicians even corporations to try to convince the raiders to stay. live at the oakland oakland, i'm da lin, kpix 5. >> the oakland-alameda county authority will meet with raiders brass on t

are looking at unsettled weather come saturday creek >> reporter:www .snowbomb.com this >> reporter: quanter: distilling of being a female stucking nobody was unbearable heard leading under only one choice which was to transition. >> reporter:-decision was brave because it happened and the new wave of acceptance for transgendered people. before transparency and before oscar winner cycle for his next scam the danish girl were he to trace one of the first transsexuals and the 1930's. at the age of 39 the process of becoming a female began. >> that created me the way that i am. --god >> reporter: those costs in the united states could run from 60 to $120,000. >> the cost of hormones and surgeries + that leaves the cost of gentle surgery which can be as much as $40,000. >> reporter: my his dream is to see her mother again but set leader siblings will not allow it to read more on this story tonight at 7. for kron 4 news. back to you pam >> pam: you can watch all of your celebrity news here on kron4 after the insider entertainment tonight there is at 730. foul by kron 4 news at 8. >> pam: the d

facebook revised policies that violate europe quan law according to a report -- european law.d the practice of combining data from several services to build an in depth profile, has not made new requirements for legally binding consent. viacom deals with shrinking audiences and advertising sales. viacom is still determining the ice is of those cuts. -- is stitt determining the size of those cuts. >> profits rise as the group that owns british air ways i.a.g. is still trying to put together its bid. for the carrier. let's talk about the earnings. where do things stand? >> it was definitely up 18%. very strong compared to last year. 72 million euros doo to the transatlantic push they have done. a 16% increase. that was two years ago. then 25% increase in capacity. this coming year it is going to be a 13% increase in capacity. they are defending their position on short haul and have done a bit of contract flying. >> let's cut to the chase. what is happening with this i.a.g. bid? >> it was interesting to hear the outgoing c.e.o. he backed the bid. the incoming c.e.o. said it is a

their powder dry and react today at a as it goes by and i think they are -- like everybody else, in a quan quandry as to how strong the economy is and whether they need to go into a rate hiking mode just yet. as i said fundamentally there's no reason for them to want to hike rates at this point but they want to do it for philosophical reasons. what they want to avoid is an early cut of this growth pattern. and they're afraid if they raise rates by 25 basis points it may stifle the economy. >> despite a mixed picture when looking at the housing sector you say the fed is getting ready for a lift off but today's cpi number is expected to decline for the first time on a year over year basis since october 2009. that could make it a more difficult conversation if inflation continues to move lower. >> they have a bit of a demri ma. you have a very strong labor market. the last three months have been the strongest in terms of job growth. on the other hand we see the headline inflation numbers going south but it's really due primarily to lower oil prices and energy prices so what the fed is telling

i would never put -- nor has steve jobs every put steve in the same quan tim orbit as albert einstein, but there was a similarity, which is that the genius of steve jobs came from making intuitive leaps. imaginative leaps. questioning received wisdom and that's what ben franklin did that what steve jobs did, that what albert einstein did question the received wisdom of a newton, righting at the beginning, that time marches along, second by second irrespective of how we observe it. you get this patent clerk, albert einstein. how do we test that, take two clocks and synchronize them? likewise with steve jobs, he peep didn't know we needed a thousand songs in our pocket. we had walkmen, mp3 players a big part of our life but steve was able to have a feel for beauty and a feel for customer experience that to me made him the greatest intuitive genius of the digital age and that's what i meant by that sentence. >> host: walter isaacson, there is one aspect of steve jobs had a role in with this book and that was the cover. we have a couple of different covers and the original we'll show on t