leap's co-founder and ceo kyle kirkhoff rode with me on the company's only line, the lombard route, which snakes its way from san francisco's marina neighborhood to downtown. kirkhoff says he tried to completely rethink the commute experience. >> do you see muni as your competition? >> we really love muni and we really like mass transit and we think that's an important part of making a city work well, and we really view ourselves as kind of a complementary service to you know help with some of the overflow because you know right now commuters only have two major options to get to work. >> but there's also this kind of tension in the city, you know, with the google buses, the yahoo! the genentech buses. some people are really saying you're creating a two-tier transit system, for the haves and the have nots. >> well, google buses are private and only available to google employees. at leap we're really focused on identifying the problem areas for commuters and enabling the community to give us feedback on where the mass transit infrastructure needs to be complemented. you know, and we look f