first the planning department to relay the design issue -- am i talking to loadud? >> no we were having a problem with the screen. >> and for inaccracy of the city policy and secondly that my neighbors and i didn't have a fair hearing and denied our due process. let me first describe the procedural errors in the planning commission hearing. neighbors were given a date to provide written material and provided it by that date. i personally had several conversations with staff before delivering my letter eight days before the deadline. and there was a statement that one neighbor submitted a letter and because nine other neighbors were not presented in the packet. i watched the video, and staff in two sentences said that neighbors addressed concerns about size and height and privacy, as our letters were passed out. and immediately went on to say how the processor had dealt with the project as if our concerns were dealt with. normally in quasijudicial hearings those letters would have been provided and the staff's report was inaccurate and the speed that was delivered wa