. >> reporter: emt qwasie reid happened to be driving by in an ambulance when someone ran out of the school crying for help. he immediately cleared out the little girl's mouth, put an oxygen mask on her, used a defibrillator and did cpr. >> blue in the face, no circulation. she wasn't respond ing to anything. she was basically unconscious. >> reporter: compounding the family's nightmare, they tell me the principal has never called them. they actually have no idea what happened last wednesday. when the mother saw her daughter so lifeless, she collapsed, suffered 15 seizures and had to be admitted herself. she was discharged just yesterday. >> i'm trying to find an answer but nobody give me one. >> she's a sweet girl. it's hard to see her like that. >> if i have to jump out of another ambulance again to save a child's life, i will do it anyway day. -- any day. >> the family says noelia-lisa is basically brain dead but they don't have the heart to pull the plug. no information from the department of education about the sequence of events wednesday. reid tells me he's been suspended from