are stupid stupid, first you thought that i was to be here tomorrow, and it is today and you feel stewupid. you are all stupid. and you know when you could peel the jugular vein. and you know when you are close, but -- >> you were getting steamed. >> yes, and it ruined my $50 massage. and you know when you give somebody the stink eye and you think that it works but it doesn't. >> and what about somebody who walks in and starts to belittle somebody so abrasively and doesn't care one iota what you you just would >> time.com says you have to remind yourself that people are having a bad day. >> unless it's chronic and that's the way they see the world and the way they should feel entitled. >> i'm mad because i didn't say anything. why didn't i? because i don't say things. >> the older i get the more i speak. >> really? >> yeah. >> but you always -- you always speak. >> how about you, joy. >> i do, but i didn't always. it's not my place. if somebody is really, really being rude. do you get involved? >> you know what? i'm afraid now because what you see and stories you read about people that jus