hearing screams from next door, bradley caswell ran from his apartment toward flames. c21 03:08 "i see the hose and banged on their door and tried to spray it but then the power lines were popping." fire quickly crumbled the staircase alongside the two story duplex - trapping a family inside. a woman and two children jumped from a window. while an elderly woman, who neighbors knew as "grandma" didn't make it. firefighters located her, badly burned, and pulled her body from a window. time to be scared, now i'm just still shaken, very much." sandra cahoon and her husband lived on the first floor - they woke up to commotion around 2 am, when the fire broke out. c49 08:15 "engulfing, before we even opened the door the first time, our mini blinds in the window were melting inside, the smoke was coming out, coming all around, bits of flame shooting down on us." cahoon and her husband had minor burns -- the woman and two children who jumped from the window were taken to the hospital. we're working to find out how they're doing -- and what caused the fire. on wavy news 10 at 6