once i signed the paperwork for the lawyer, then that is when i found out about the arbitration. >> lamson included an arbitration clause in the paperworkism. >> i had no idea what arbitration was. arbitration didn't mean anything do me. >> reporter: she learnt instead of a judge or jury, the case would be decided by an arbitrator, who ruled against her. ordering her to pay legal bills. >> not only did we lose arbitration, we owe almost 400,000. >> this is a terrible injustice. >>> senator dick durban has a bill pending banning arbitration clauses from for-profit colleges. >> it's reasonable to believe that had she had her day in court, she may have won that case. >> this was classic deception and fraud. and to think that she didn't win in the arbitration tells her that the odds are against her. once they set up arbitrations, you don't have a chance. >> reporter: she didn't win the ash tlags, and she -- arbitration, and the she and the other plaintiffs are on the hook for $400,000 to pay legal fees, is that fair. >> that's an outrage. >> with a debt to pay for an education i can't use. it