. >> laura guzman. good morning, good afternoon. i have the benefit of being a resource director as well as a navigation center partner so i can attest to the fact that we need to replicate the navigation center and our resource center in the shelters because it worked when the mayor's office invited us to be partners because of the expertise we took the challenge because we would work with the homeless that were for ten years or more because the city wasn't paying attention and i want them to pay attention and i did it last week supervisor farrell and [inaudible] and exceptions of yourself and supervisor jane kim they are not giving attention to the issues and supervisor tang as well. it's time that they step up to really look at this issue so we can have a comprehensive answer. by the way we had [inaudible] obama administration saying to us because we got his attention for the navigation center but we also hear best practices he said let's replicate it throughout the united states the navigation center model. let's do it in san fr

next speaker please. >> laura guzman. good morning, good afternoon. i have the benefit of being a resource director as well as a navigation center partner so i can attest to the fact that we need to replicate the navigation center and our resource center in the shelters because it worked when the mayor's office invited us to be partners because of the expertise we took the challenge because we would work with the homeless that were for ten years or more because the city wasn't paying attention and i want them to pay attention and i did it last week supervisor farrell and [inaudible] and exceptions of yourself and supervisor jane kim they are not giving attention to the issues and supervisor tang as well. it's time that they step up to really look at this issue so we can have a comprehensive answer. by the way we had [inaudible] obama administration saying to us because we got his attention for the navigation center but we also hear best practices he said let's replicate it throughout the united states the navigation center model. let's do it in san fr

next speaker please. >> laura guzman. good morning, good afternoon. i have the benefit of being a resource director as well as a navigation center partner so i can attest to the fact that we need to replicate the navigation center and our resource center in the shelters because it worked when the mayor's office invited us to be partners because of the expertise we took the challenge because we would work with the homeless that were for ten years or more because the city wasn't paying attention and i want them to pay attention and i did it last week supervisor farrell and [inaudible] and exceptions of yourself and supervisor jane kim they are not giving attention to the issues and supervisor tang as well. it's time that they step up to really look at this issue so we can have a comprehensive answer. by the way we had [inaudible] obama administration saying to us because we got his attention for the navigation center but we also hear best practices he said let's replicate it throughout the united states the navigation center model. let's do it in san fr

next speaker please. >> laura guzman. good morning, good afternoon. i have the benefit of being a resource director as well as a navigation center partner so i can attest to the fact that we need to replicate the navigation center and our resource center in the shelters because it worked when the mayor's office invited us to be partners because of the expertise we took the challenge because we would work with the homeless that were for ten years or more because the city wasn't paying attention and i want them to pay attention and i did it last week supervisor farrell and [inaudible] and exceptions of yourself and supervisor jane kim they are not giving attention to the issues and supervisor tang as well. it's time that they step up to really look at this issue so we can have a comprehensive answer. by the way we had [inaudible] obama administration saying to us because we got his attention for the navigation center but we also hear best practices he said let's replicate it throughout the united states the navigation center model. let's do it in san fr

dodge our associate director [inaudible] is here and julie let better from the office of hope and laura guzman and all the case management, the controller's office for creating the data base. the information is a great tool to have. it would be a wonderful thing if they consider it for all the services that are provided as well for the homeless people but i came to say how proud and how wonderful this project has been >> >> and i want to acknowledge everyone's time. thank you. >> thank you. >> hi. my name is [inaudible] and a case manager at the navigation center and the uc berkeley intern. we talked a lot about the services that we provide, the dynamic case manager to client ratio. one thing i want to talk and in addition the undocumented immigrant and some of the services we provide is help them find and identify resources and services that they would not have accessed otherwise or have a fear of access for risk of deportation. we specialize and spend extra time developing individualized case plans to investigate immigration issues. we help them file ins forms, collect police reports for att

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