speaker, the whole house i am sure would be appalled by the bbc panorama program this week showing all of the people systematically mistreated. the care quality commission's assessment that care homes run y the group requiring improvement. the commission goes on to say the owner has allowed services to deteriorate further and has "utterly neglected the duty of care to the residents of these homes." what action is her government going to take to protect the residents of those homes? honorablee right gentleman raises the issue of the quality of care that is provided in homes and the way in which elderly people are treated. i am sure everybody is appalled when we the examples of poor and terrible treatment that is given to elderly and vulnerable people in care homes. what we do about it is ensure to step ine the -- and take action and has powers to make sure nobody, nobody in the chain of responsibility is immune from legal accountability, but we know there is more that can be done. that is why the c2c is looking into ways that it can look into its processes, increase efficiency. my honor

the whole hour, i'm sure, would have been appalled by the revelations in bbc panorama program this week showing older people simatically mistreated. the care quality commission's assessment that care homes run by the moorly group require improvement and has issued warning notices. the commission goes on to say that the owner has allowed services to deteriorate further and has, and i quote, utterliy in glecneglected the duty and c of people in these homes. what action is her government going to take to protect the residents of those homes? >> the right honorable gentleman raises the issue of the quality of care that is provided in homes and the way in which elderly people are treats. i'm sure everybody is appalled when we see examples of poor and terrible treatment that is given to elderly and vulnerable people in care homes. what we do about it is ensure that we have the cqc which is able to step in, which takes action, which has powers to make sure that nobody -- nobody in the chain of responsibility is immune from legal accountability. but we know there's more that can be done and tha

the whole hour, i'm sure, would have been appalled by the revelations in bbc panorama program this week showing older people simatically mistreated. the care quality commission's assessment that care homes run by the moorly group require improvement and has issued warning notices. the commission goes on to say that the owner has allowed services to deteriorate further and has, and i quote, utterliy in glecneglected the duty and c of people in these homes. what action is her government going to take to protect the residents of those homes? >> the right honorable gentleman raises the issue of the quality of care that is provided in homes and the way in which elderly people are treats. i'm sure everybody is appalled when we see examples of poor and terrible treatment that is given to elderly and vulnerable people in care homes. what we do about it is ensure that we have the cqc which is able to step in, which takes action, which has powers to make sure that nobody -- nobody in the chain of responsibility is immune from legal accountability. but we know there's more that can be done and tha