. >> reporter: how and eddie lou bush turned to him for help just a few weeks ago. >> you go someplace and all of a sudden you say how do i get home. >> reporter: in married for more than 60 years, eddie lou got prfrom family to take away lou's keys. get him to stop, too, and i said i'm not going to be the one that takes his keys away. it's got to be somebody else. >> reporter: that person was matt girwell, which he said, his job is to empower those needing his services to make that decision on their own 0. >> he said you don't check out too well. >> he said he shouldn't drive, he would listen to so that was a good thing. i mean, it took the responsibility off of my shoulders. >> i just said, you know, it's time. >> reporter: a decision lou made in on his own with a little help, preserving his dignity and giving his family peace of mind. >> we have put totalis of resources and programs. >>> coming up, we go to the nation's capital where the wizards took on our cavaliers. we'll show you the highlights. >>> plus a way to save on luggage for this holiday >>an we want to get you caught up