and they said there would be floirsd scottsdale. >> reporter: -- providers in scottsdale >> reporter: he went to this facility during an emergency because it was near his home. his plan requires only a $250 co-pay for er visits. five months later, he got a $6,000 bill. phoenix choice denied the north phoenix about 30 minutes from here >> reporter: i watched stevenson conduct a provider search on the phoenix choice website and it shows zero primary care or family doctors anywhere in scottsdale. stevenson needs a new plan for 2017 because phoenix choice is leaving arizona. he says he'll only choose one that shows their provider list upfront. >> make sure you have providers in your area. don't sign up for anything without seeing the list. >> reporter: steven appealed overturned. phoenix choice still hasn't paid the bill. >> it's been going on since march, it's time for you to step up and do what you promised to do. >> on the billing issue, phoenix choice says the bill wasn't paid not because he went to an out of network facility but because his plan came with a $361 deductible. phoenix c