alissa harrington is at the family center where people are congress grating. what is the latest? >> reporter: this is one of the substation here at 2425 east 12th street in oakland, which is off miller avenue. this is where families and friends are gathering to get information about they loved ones and also leave names and pictures and their information so they can be updated throughout the day. the red cross disaster relief team is here. we know that the salvation army dropped off food to feed about 50 people. there's also a sheriff chaplain. as you can imagine, it has been a very emotional day. we've seen people crying and hugging. running into the building desperate for answers. they're just in utter disbelief. i think the chance to speak with a man looking for his girlfriend. he said she was at the event last night and hasn't heard from her today. i spoke with the family searching for a 22-year-old from san bruno. he was at the event with his girlfriend. they were spotted there last night right around -- >> infuriated that i'm not able to help. i want to be there. give me som