ms. kardava: i was just standing like this and scrolling my facebook, and the first blast happened here justeet away from me. reporter: seconds later, there was a second explosion in the departures hall. kardava immediately looked for cover. ms. kardava: i ran there just like this, and was standing, i think, for one minute. reporter: then she took out her phone and started taking pictures. 12 of those photos went viral. ms. kardava: first, i took the women. then i took two soldiers, they were coming. and then sebastien, i met here. here he was. reporter: the belgian professional basketball player sebastien bellin survived. after several operations, he can now walk again, and the two of them have become friends. one year after the attack, bellin has yet to receive financial support. that's true of other victims. it's a long bureaucratic process, says mohamed el bachiri. a year ago, the subway driver had the day off. on that day, his wife was killed in an attack at maelbeek metro station. now, he is raising their three children alone. mr. el bachiri: it's a disaster, chaos. we're just survivin