we hire for attitude and train for skill. >> reporter: the perks for ramp agents like shawn parker include free travel for themselves and their families, 401(k) matches and profit sharing but the job is very physical. parker spent the majority of his time outdoors, rain or shine. >> you put 35-degree weather with rain and heavy loads and it can get very chaotic. >> reporter: shawn loves having the ability to set his own schedule. he even worked as a police officer while working as a ramp agent for about ten years and the flexibility also allowed him and other southwest employees to put together a band called the blue 22s and they would fly to l.a. for free, of course, on the weekends to play gigs. contessa, back over to you. >> i think it's interesting when people live established careers or integrate it into their existing ones. he mentioned how physical the job is. how long can you continue to do that if you're transitioning into adulthood? >> reporter: he's been doing this for 20 years. he started at age 19 and is almost 40. he's in the gym, takes care of himself and makes sure he's sta

with 20 years on the job at southwest as a ramp agent, shawn parker says he's hoping for 20 more. >>or making sure the passengers' luggage gets transported to the proper destinations. i'm responsible for making sure the aircraft gets turned on time and responsible for the safety of me and the fellow crew around me. >> reporter: at southwest long hen toured ramp agents can make around $30 an hour with the opportunity for overtime. the company employs some 19,000 ground operations workers and hired only about 2.5% out of more than 116,000 applicants for ground ops positions for 2016. >> we are picky. we hire for attitude and train for skill. >> reporter: the perks for ramp agents like sean parker include free travel for themselves and their families, 401(k) matches and profit sharing. the job is very physical. parker spends the majority of his time outdoors rain or shine. >> you put 35-degree weather with rain and heavy loads and it can get chaotic. >> reporter: sean says he has the freedom to create his own schedule. in fact, for some of his tenure he worked as a police officer while

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