reporter: but antonio alcaraz isn't letting it get him down.e wants to be a role model for his children, and he is convinced that clean energy is possible -- especially in sunny spain. michelle: when you have an emergency, in many cases, you call the police. but what if the police have a problem? who do they call? sweden's police force is in turmoil, complain some of their officers. structures and practices that had existed for decades were abandoned in the name of improved performance and greater efficiency. now, an already overburdened system is at breaking point. the government insists that the situation will improve, but things are looking bleak. reporter: emelie lagervall used to be a policewoman. she loved being a patrol officer in the swedish municipality of norrkoping. it was her dream job. but one day she gave up and quit. emelie: i became a police officer to prevent crimes. but the way things developed, the number of reports filed just kept on increasing. we were too preoccupied with all the emergencies to deal with preventive work. r