. >> sometimes, or there was one woman, denise isaacs, a woman in her 40's, a mother who had been complaining for a long time about having -- she was -- basically a lot of people are on medication and then their medication stops. it is not uncommon people start having a lot of medical distress while they are on the van. so yeah, that is the kind of thing where, in that case, the guards actually wanted to bring her to the hospital. under their company policy, they had to call and ask for permission. the company said no. so they kept driving. i did this story with my coworker -- it took us eight months, two full-time reporters, to figure this out. that is how much research it can take to figure out this information, and these two guards, we finally found them, they were really upset that this had happened, that they didn't want it to happen. you could say they should have gone to a hospital anyway and that would have been a valid argument, but we talked to over 50 people that work for these companies, it is people in desperate situations, taking a job that pays eight dollars or nine dollars per