john cryan in the middle flanked by the co-heads of investment and private banking they are the crown prince is one of them will probably replace crying at the head of the table after the cleanup operation is finished if everything goes well. private banking boss christian saving tells matty as book one of the seven german regional buses to talk to his clients personally and calm them down tell the people out there that will make it will get through this fourteen billion just as we've survived all the other crises in a hundred and forty seven year history. scott target and there were days and even weeks when i had twenty meetings a days because the clients wanted to find out for themselves what was going on at the bank and you presume you have to tell clients that the bank remains strong and stable at the same time on you have employees who are worried you lots of times move up or lose or mom but it wasn't just clients who were involved hundreds of branches were two hundred and eighty eight were closed down five hundred were left tens of thousands of employees were worried about their

john cryan in the middle flanked by the co-heads of investment and private banking they are the crown prince is one of them will probably replace crying at the head of the table after the cleanup operation is finished if everything goes well. private banking boss christian saving tells matty as book one of the seven german regional buses to talk to his clients personally and calm them down tell the people out there that will make it will get through this fourteen billion just as we've survived all the other crises in a hundred and forty seven year history. scott target and there were days and even weeks when i had twenty meetings a days because the clients wanted to find out for themselves what was going on at the bank. president you have to tell clients that the bank remains strong and stable at the same time you have employees who are worried you lots of hugs from the news or mom but it wasn't just clients who were involved hundreds of branches were two hundred and eighty eight were closed down five hundred were left tens of thousands of employees were worried about their jobs. dodg

to reflect that it's always different people since july twenty fifteen the top dog here has been john cryan he came in to wave a whole the bank he's british rational and modest with a subtle sense of irony every tuesday the members of the board gather here frank for that thirty fourth floor but prove the crisis has been the number one issue for the bank since twenty sixteen badly performing loans fines poor share prices so i tend not to feel too much stress and i hope that's not just a surface feeling and underneath there's a lot of stress but generally i tend to be fairly relaxed and maybe a little too logical sometimes but. i think that's part of the role. one of the new many in charge on his way to the weekly meeting marcus schrenker formerly the chief finance officer is now the president and co head of corporate and investment bank and the deputy c.e.o. it's the first time a television team has been allowed to film a board meeting the bank wants to regain trust and it needs to the combined annual salary of the people in this room is a good twenty five million euros that's a lot of money

john cryan in the middle flanked by the co-heads of investment in private banking they are the crownprince is one of them will probably replace crying at the head of the table after the cleanup operation is finished if everything goes well. private banking boss christian saving tells matty as book one of the seven german regional buses to talk to his clients personally and calm them down tell the people out there that will make it will get through this fourteen billion just as we've survived all the other crises in a hundred and forty seven year history. scott target and there were days and even weeks when i had twenty meetings a days because the clients wanted to find out for themselves what was going on at the bank do you have to tell clients that the bank remains strong and stable at the same time you have employees who are worried you larceny comes from the news or mom but it wasn't just clients who were involved hundreds of branches were two hundred and eighty eight were closed down five hundred were left tens of thousands of employees were worried about their jobs. bank actuall

how does john cryan break out of this tenure train wreck? wreck? a train wreck. if you look over 20 years of bankche bank, deutsche made 100 the off -- operational payment. less than 25% went to shareholders to reinforce the capital base. so it was mainly ran for insiders. the good news is john cryan said this won't be the case. he is the backing of the regulators and they will reinforce the capital base. i think the short term, what he needs to do -- once you find the base, i think there will be a role. and are two reasons they might be able to get that side. improve- margins will as it equals the normal policy rate. secondly, the german banking system has been optimal because so many banks were lending at the very same margins. they are all regulated by the same regulators. they need some capital to do that and they don't have access to it. i think margins of the german banking system in the next three or four years mainly in the less competition because people are willing to price for it. and second -- there are rumors swelling about who wants a

don't you bank want to do new business we've still not heard a convincing answer to that question john cryan is making cutbacks and savings at the same time is investing billions just to keep the place going. computer systems are an example they were set up in the sixty's new technology has been added over the years but it's not compatible with the old technology don't you bank currently has thirty eight different operating systems. minus ms and skipped into it as far as i know no other large german bank has such an outdated system skating in and out. globally dontcha bank second biggest location is india ten thousand indians have been doing manually want electronic systems can't do through automation. that's now to be phased out billions of being invested in computer systems while the bank has a general hiring freeze two departments are exempt compliance and i.t. . who was there originally needed in the derivative business in america for example computer failure nearly caused a total collapse in twenty six days. but in spite of urgent warnings by the supervisory board the computers weren't

john to explain it to me. he knows it as well or better than i do. tom: we'll use that as the headline, cryan coin. thanks for being with us. we greatly appreciate your wisdom. much more is coming up here. ♪ tom: right now to taylor rigs n our first word news. taylor: the president says his move is in the best interest of peace between israel and palestine. the british prime minister teresa may called the decision unhelpful. hamas called for a uprising and declared the middle east peace process is dead. wildfires are raging in southern california and are having a severe impact on business and forced tv and movie filming to shut down and threatened crops and wiped out $3 billion of market value from the recent utility edson international. one of the fires has burned homes in upscale bel air and led to partial closure of one of the busiest freeways in los angeles. speculation the democratic senator al franken may resign over sexual harassment claims today. more than half of the democrats have called on franken to step down. he plans to make a statement today in washington. global news 24 hours