ina kingussie were given additional training. admitted vicarious liability for the carelessness of one of its staff. last march, the inquest into douglas lamond's death was held in suffolk. staff told the coroner that on the day the prescription went out, they had been busy and under pressure. they said they kept telling their area manager they didn't have enough space to do theirjob. the police report said that meant they were following the compa ny‘s report said that meant they were following the company's standard operating procedures. the coroner said they were operating in a difficult situation. boots told us it found no record of staff raising concerns with the manager. the pharmacist in felixstowe was eventually given a police caution foran eventually given a police caution for an offence under the medicines act. when detectives in suffolk investigated douglas's death, they wa nted investigated douglas's death, they wanted to see boots' own internal investigation report. the company was entitled to refuse under legal privi