numerous forms, we could more easily verify that they are under 200% of the federal poverty like using hsa data with customer permission, so that's one area of work. with the office of financial empowerment, we're thinking through how to develop financial interventions. for instance, if a customer is frequently delinquent on their bill, we know that there may be other things going on in that household that -- like a financial empowerment program could support to help them become more financially stable, to ease the burden on customer services staff who may be frequently in touch with that customer. so overall, this -- this work is certainly in a more -- in a phase of exploration, but we're excited to be able to leverage those resources that exist to more effectively support customers. >> and is there a component of this -- your -- your enumerator was the amount of water used. is there an element of the program that goes after that, as well? >> another great question, so conservation is absolutely front of mind as we think about how to support customer affordability. we're really glad our curren