my name's susan marsh. i'm a resident of san francisco. it should be beyond clear what has happened here. a 100-year-old african american elder was evicted from her home, plain and simple. and by the way, i was there -- also there that night when her belongings were removed. what happened as a result? she died in shock and in pain and in devastation in the hospital. this must not stand, and it particularly must not stand given the motivation for the eviction was quite simply to facilitate and speed a condo conversion that will enhance the property owners of those who brought -- of peter owens and his cohorts. please do the right thing; please reject this appeal. thank you so much. >> clerk: thank you for your comments. next speaker, please. >> leila substantitanley with francisco tenants union. we have passed some rules that offer some protection, though not near enough. we cannot allow those who knowingly submit deceptive applications to flaunt our laws and profit by condo conversion. it's very clear, when the sheriff appears at your door