slide four, staffing and work distribution, we're staffedb 4 e funded by the general fund. 24 withxi divisions in the operations division is 24 employees that really manage the enrollment and the eligibility activities for nine team benefit ndans. the 51,000 interactions annually. including phone calls and visits. we have recently remodeled our lobby to accommodate the large number of people who still arrive in person to get counselling. nine financial -- finance f.e.s process those claims that i referenced earlier and administer the budget. eight well-become f.t.e.s, including one funded through the trust, work with now 66 departments that are actively engaged in the well-being programs which is terrific. they provide trainings and materials and guidance -- we now have 202 volunteer well-being champions spread throughout the city. they coordinated 320 work site activities in 2017, which is an uptick f 64% from the prior year. and they also are actively working with retirees where we're serving their needs and we also continue to employ three employee assistance counsellors who do cr