more in future amendment contract 1300. >> severed at the request of a member of the public, herbert wiener. >> mr. wiener. >> one question i have about this, they have been cited so many times and so many court cases, and this is a choice of a poor contractor. now, how are contracts being vetted? and this is an internal -- reflection on the agency as a whole. we do not see the internal operations. they are not transparent enough for us. and this is -- this is the overall problem of m.t.a. the public does not see, and i really think transparency is important because then you can get public feedback and public feedback actually is a corrective, it's preventative, and prevents disasters like what m.t.a. is facing right now. you cannot ignore the public and cannot rubber stamp decisions anymore, and this has been a bad contractor, thank you. >> thank you, mr. wiener. i see we do have albert ho here, directors, anyone have a question for our program manager, acting director of central subway or a motion to approve? >> i have a question, i guess. mr. ho, thank you for joining us. my understandin

. >> clerk: herbert wiener is the last speaker to turn in a card on this subject. >> herbert wiener. i do approve the increase in transfer time because it reflects the difficulty of getting across town which is considerably different than 20 years ago. but one thing i call into question is the fare change for a single ride. now chariot charges $3. another point is, the part of a proposition aa that was passed at the poll was fare change was based on improvement of service delivery, and service delivery was spoefed to be 85%. -- supposed to be 85%. this has not been the case. so basically, what we're doing is we're paying for faulty service, and what's going to happen is there's going to be less ridership, people are going to be getting out of their buses into their cars, and basically, you're seeing a collapse. and one of my statements about the difference between muni and the titanic sinking, the titanic took oh, a little over two hours, but muni sinks eternally, eternally, eternally, to unforeseen depths over the years. [bell ringing]. >> so you better strongly consider raising the

. >> herbert wiener. one thing i'm wondering about with this contractor with the west portal project. this was a no-bid contract. where there any competing bids for this project? that's a question i have. also, the contractor was not thoroughly vetted and this board and executive director bear responsibility for that. and the consequence was a tragic fatality. also when i'm wondering about the bus service, it's been horrid. people have had to wait a long period of time for the busses. now, in your planning, could you have allocated more busses? to compensate for the project at the west portal station and keep them because these are needed. we lack the resources. the taraval is an example, same rotten service as before. now also, what i don't like is the insensitivity of the community and its concerns. there have been so many protests, so many concerns and this board does not listen. it simply goes ahead with business as usual. with dog and pony shows and rubber stamping of the board. and i assume the deci