jean shiomoto asked for $26 million. that did not go well for several lawmaker, including jim patterson of fresno. he wants to have an audit and wants to demand accountability. >> the department sent $16 million since july 1st. that's why several lawmakers are hesitant to throw more money at the dmv. >>> on the fire watch, in orange county, the holy fire is posing a threat to hillside neighborhoods. the fire scorched 4300 acres. one cabin has been destroyed. two firefighters are reporting heat-related injuries. >>> the river and range fires make up the fires. they are the largest in the state's history and burned more 300 acres. >>> federal investigators have wrap you had up their probe of a deadly plane crash that killed a group of realtors from the bay area. the plane began losing attitude less than 307 minutes before they crashed. >>> and the race between republican balder son and democrat denny o'connor is too close to call. >>> former paul manafort's manager returns to the stands. rick gets admitted to an extra mari

the director jean shiomoto says relief is on the way. she visited with staff at the driver's license processing center in san jose yesterday as part of her ongoing effort to evaluate field offices and processing centers around the state. last week she was grilled by lawmakers who questioned why the agency's wait times have skyrocketed in the past year. she blames the delays on the high volume of customers coming to apply for real i.d. and acknowledges problems with the department's decades old computer system. shiomoto hopes to modernize it in the next four years. >> we're looki w can offer more transactions on-line. we're looking to see how long that would take or if there are any policy concerns on that. >> the dmv says wait times should start dropping by mid-september and hopefully become more reasonable by the end of the year. >>> he started his runisin extreme athlete ran across the country to raise awareness about childhood sexual abuse. >> abc 7 news reporter kate larson spoke to him last night and trust us, you're going to want t

director jean shiomoto says efficiency teams are moving between offices.e wait times by hiring additional staff to triage the lines and make sure the customers are prepared and have the right documents and make sure they don't stand in line unnecessarily.">( james ) shiomoto says a new command center in sacramento is monitoring wait times... and making adjustments on the fly... and that's helping to reduce wait times for good. ( james ) still ahead on the kron 4 morning news... a bay area woman says her uber driver attacked her... for snapping her fingers. ( james ) plus... the a's fall short against the rangers... now they've dropped in the a-l west standings. ( james ) and next... guys -- let your wife sleep in this morning. turns out... she needs more sleep than you do. ( john ) and i am tracking your bay area forecast. as king midas, here at midas, you will too. and your oil change comes with a tire rotation as well. ooo that's good! i could put that on an airplane banner. hmm. maybe. nice work. was that...? yeah, king midas. yeah. at midas, we're alwa

director jean shiomoto says, "efficiency teams" are moving between offices...gathering data and making changes to those transactions which take the most time. slso says a new sacramento- based command center is monitoring wait times... and making adjustments on the fly ... and that is helping to reduce wait times for good. lawrence karnow: hurricane lane is headed for hawaii. it's a major hurricane and will likely effect all of the islands with flooding rains, gusty winds and huge waves. back in the bay area it was a little warmer today with more sunshine with 70s and 80s inland and 60s at the coast. on the satellite you can see a couple of weak areas of low pressure moving across the pacifice. it will help kepp temperatures cooler than normal with slight warming this weekend. ♪ flintstones! meet the flintstones. ♪ ♪ they're the modern stone age family. ♪ ♪ from the town of bedrock. ♪ meet george jetson. ♪ ♪ his boy elroy. with instant acceleration, electric cars are more fun to drive and more affordable than ever. electric cars are here. plug into the present.

that's why lawmakers questioned jean shiomoto. >> she says that the wait time is only 36 minute. >> anou to devote and disclose and report. so to suggest that an audit in order to dig deep down into what you are doing by a competent auditor who has lots of history in finding areas of problem and helping us solve them is, in your judgment, a problem because you can't deliver the basic information that a department director ought to immediately have at your disposal? >> the dmv director says she wants to extend saturday office hours and self-check-in kiosk and redirect other workers to work at the dmv, but all of that costs more money. that's why she is asking the state for $26 million. >>> the ferguson fire is finally winding down. evacuation orders have been lifted as of this morning. yosemite valley remains closed indefinitely and some businesses in that area that relies on tourists say they are struggling. i'm going to lose about 28% or more of my annual out of this. >> i was worried about when it is all over, will that be a landscape or will that be a forest. >> the ferguson burned

patrol and the oakland police department">in oakland haaziq madyun kron4news here in san jose...jean shiomotoment of motor vehicles pays a visit to a local field office. shiomoto reports that while they may vary from one office to the next, wait times are down and lines are shorter. more staff, real time monitoring of wait times and teams of workers seeking out and correcting inefficiencies are now in play. many customers at this office agree,, saying what was a wait of up three hours two weeks ago has been cut in half. in san jose rob fladeboe kron4news ab 186 would allow san francisco to establish locations where drug users can inject drugs under the supervision of staff trained to treat and prevent drug overdose. san francisco would be the first city to be allowed to implement a safe inject site under a 3-year pilot program.those trained staff members can also link people to drug treatment, housing, healthcare, and other services. last year, the bill was passed by the assembly, making it the first legislative body in the u.s. to pass such a bill, but was two votes shy in the senate.ab 186

director jean shiomoto says efficiency teams are moving between offices. working hard to reduce wait times by hiring additional staff to triage the lines and make sure the customers are prepared and have the right documents and make sure they don't stand in line unnecessarily.">( james ) shiomoto says a new command center in sacramento is monitoring wait times... and making adjustments on the fly... and that's helping to reduce wait times for good. ( darya ) coming up on the kron 4 morning buzz... a big ten college showswinning is more important than women.. ben affleck goes on a bender with another woman and is saved by his ex.. and the most exciting golf game the world has ever seen.. so what is that.. the best boring ever?? you know when you're at ross shopping for backpacks... ...and mom also gets a back-to-school bag? that's yes for less. ross has the brands you want for back to school. and it feels even better when you find them for less. at ross. yes for less. you know when you're at ross and you'rhello.... ...and then the price is like, helllooo! t

the director jean shiomoto says relief is on the way.staff at the license center in san jose yesterday. it was part of her ongoing effort to evaluate field offices and centers across the state. last week shiomoto was grilled by lawmakers who questioned why the agency's wait times have skyrocketed over the past year. she claims the delays on the high volume of customers who want the new real i.d. she also acknowledged problems with the department's decade's old computer system. shiomoto hopes to modernize it in the next four years >>> we're looking to see if we can offer more transactions on-line so you don't have to come to our field office. how long that would take, if there are policy concerns on that. >> the dmv says wait times should start dropping by mid-september and hopefully become more reasonable by the end of the year. >>> and at this hour some very new developments in an attempt by hackers to break into the democratic national te database. we've been talking about it this morning and just learned apparently it was all just a t

jean shiomoto hopes people will ultimately get in and out of a dmv office within 30 minutes. dmv has blamed the processing of the new real i.d. license which will be required by the federal government for air travel by 2020. >>> in the east bay, the raiders will present a check to the oakland unified school district to help save high school sports set to be eliminated. the silver and black will give a $250,000 check as well as an equipment donation todent athle have been affected. the ceremony will be at the oakland tech high school tennis courts at 4:30. oakland unified announced a budget shortfall that would have forced them to drop ten sports this year. >>> the wildfire that destroyed more than a thousand homes in shasta county is finally contained this morning. cal fire says crews have completely surrounded the carr fire and stopped its spread. flames burned nearly 360 square miles of land in and around redding. eight people died. crews will continue to patrol the area for the next several days watching for flare-ups. >>> on the peninsula, a search and rescue team arrived

the director jean shiomoto says relief is on the way. she visited with staff at the driver's license processing center in san jose yesterday as part o her ongoing effort to evaluate field offices and processing centers around the state. last week she was grilled by lawmakers who questioned why the agency's wait times have skyrocketed in the past year. she blames the delays on the high volume of customers coming to apply for real i.d. she acknowledged problems and acknowledges problems with the department's decades old computer system. shiomoto hopes to modernize it i the next four years. >> we're looking to see if we can offer more transactions on-line. we're looking to see how long that would take or if there are any policy concerns on that. >> the dmv says wait times should start dropping by mid-september and hopefully become more reasonable by the end of the year. >>> in the south bay new details on the reported kidnapping and robbery of a san jose state student. investigators say the victim told them he was taken at gunpoint from a 7