jim's clients. >> the first time i saw paul newman, it was a delight. when i cut his hair, i said what do you think? he said, looks great markham. >> although he made a name for himself, jim's entrepreneurial spirit was there from the start. >> ever since i was a kid and started cutting hair, i thought selling products was a great idea. people bought your product. >> by the late 1980s, he had two successful product lines. but abba, his third line truly showed his business sense. this line blended healthy ingredients that could deliver superior results, something most insiders claimed was impossible. >> it's real important to better what you did to make a better mouse trap. you can't stand on your laurels, you have to keep getting better. >> there was a $20 million offer. >> we sold the company. we could eat enough enchiladas or play enough golf. we liked the interaction of working with stylists and consumers, working with distributors. we loved developing product. it's all about passion. >> that passion propelled him out of retirement and right back into the industry he adored. to start yet another hair caroline. the concept fo