niko -- >> they hired independent solar solutions to do the job. their storieslmost identical. th signed a contract, paid a deposit, and weeks later before work was started, they said eckart asked for more money. what's this checkfor? >> for the panels. >> reporter: he told you he needs that money from you now up front -- >> before they order . reporter: however, in the company's own contract, look ati this, it spelly says it's against the law for a contractor to collect payment for work not yet completed or materials not yetd. delive unfortunately, neither homeowner noticed this and paid the company thousandsmore. now, almost one year later, both homes still don't haveolny s panels.ve not even ded? >> nope. >> reporter: get your money back? >> no. >> reporter: did you get a refund? >> never heard anything. they have just over $17,000 of my money. >> reporter: and nbc 4 responds called and e-mailed niko and his business partner, michael, numerous times, and when they did not respond, we went looking for them. are you, i'm w susan hogan from nbcow 4, are you? >> good. > i want you guys to just get off the properto, okay. >> that's fine. >> reporter: telling us, we should h