. >> diane ehrlich, retired uesf division. in the book that we got for open enrollment, it said about that smile away open dental plan, see pages 25 and 26, but there's nothing on it, no explanation of what you have to do. and i was told by my friend that i need to get a letter from the doctor, the dentist, take it to delta dental. i just wanted to verify that that was the correct procedure. >> is that -- can anybody answer that right now? mitchell, delta dental, would you like to come up quickly? >> good afternoon. i'm iliana desoto with delta dental. basically, they just need to log into the system, indicate what conditions they have. there's a set of five different conditions, and once they indicate that, they won't -- you'll need to indicate on there your physician information -- name, telephone number -- but after that, you're enrolled in the smile away program. >> so you do this on-line? >> correct, it's all -- [inaudible] >> may i have, diane, would you come back to the microphone so that everybody can hear you? thanks.