, telling the story, getting them invested in it, finally taking them to the sales page and even upselling it's a great way to convert visitors into customers because you're giving them step-by-step guidance. did you put any ideas together on paper for them to see? russell: i did. the first thing i want to show you -- for redesign for the homepage, we did this right here. so we'll have something that shows right here, and then there's a video of you guys telling your story, and then you tell them, "look down below and find the cause that matches what you care about the most." they come down here and they say, "i'm interested in breast cancer," and i can see what's happening. i can see how much money's been raised so far. they can click on it, then it takes them to their first funnel. travis: this is sick. i'm floored. i'm literally floored. lemonis: okay, let's get some more boards. russell: if somebody was to click on breast cancer, for example. so what's the process, now, we take that person through? here we would have a very emotional video of somebody telling their story about the caus