ms. swan: we have 10 minutes left. ms.echalus: on the topic of hurricane maria, i know there has been a lot of controversies surrounding the death toll. george washington university put out a study saying nearly 3000 people died from hurricane maria. you have said time and time again that fema does not count the death toll. don't you think it is fair that fema should be responsible to count the death toll in order to properly assess the damage that the natural disaster caused? mr. long: fair question, but we are not set up or designed to do that. we do not have medical examiners who can say this was attributable to hurricane maria or this is a death due to heart attacks. i do not think fema needs to be in that role. we have to rely upon the local and state's ability. the county coroner's capability, and the medical examining capability it is not entirely functional, which is part of the problem. i do not think we will ever know how many deaths were directly attributable to maria. directly or indirectly. there is a differen

i would like to hear ms. swan speak to the commission, explain herself and allow us to ask questions including in the absence of commissioner richards, i'd like to have a full set of commissioners attend the matter. the violation i understand mr. washington his reason of why they're pushing it, however, i think it is fair to give her an opportunity for better or worse, to explain herself. i'd like to support for continuance. >> commissioner: commissioner fong. >> is that a motion? >> commissioner: yes. >> commissioner: i'm not going to second just yet but to share thoughts, to your comments we need to look at the rezoning or take a look at how this area's being used and how these streets are being used and maybe review that. as you guys recall, there's been an excess number of financial services and battle over banks and atm machines and services battle and wasn't to clearly separate the business operator who seems great and the land use question that's in front of us. i may vote for a continuance but if we vote i

ms. swan has shown a pattern of knowingly violating rules and regulations of the planning department. by having short-term rentals in her residence and has been fined and illegally occupying this retail space. if the commission approves this c.u, like was said before, you'd be setting a precedent for anyone else. if you have rules, let's follow them. i kind of agree, why have a c.u. it says you don't do this, you don't do it. it says you can do this, then it's okay. she's not where she is supposed to be. she can go around the corner or that would be fine. that's all. >> commissioner: thank you, very much. next speaker, please. >> good afternoon. my name is colleen acosta. me husband and i lived in noe valley a little over a year and before that we lived elsewhere in san francisco but we'd often venture to noe valley and because it was a family area and we'd walk down and looking at the merchants. over the last four and a half years we've been in san francisco we have noticed a significant incr