. >> good afternoon, commissioners, barbara hail, assistant general manager for power. i'll provide the usual update on customer enrollment and service, and on our rates and the status of the 2018 anticipated changes. the current enrollment effort continues to move along successfully. the power opt-out rate, the program opt-out rate, picked up a little since my last report. we're at 3.3% since the program launched. so it went up .1%. our retention rate, that means, is 97%. our super green upgrade rate is 3.8% of our costumers. this number, we anticipate, will decrease as we enroll such a large number of accounts in april. that means clean power s.f.has over 4,000 businesses and households in san francisco that have elected to receive 100% renewable electricity from clean power s.f. while operating the program, our staff has been very busy preparing for our major auto enrollment. we're enrolling approximately 280,000, mostly residential customer accounts, in april. an important part of that preparation is getting the word out. so the u.s. mail notifications are being sen