the owner of good orchard bakery called for help in january reported two men robbed him and broke his finger. at last night's commission meeting, the officer said the breakdown started when 911 interpreter did not tell dispatchers the bakery owner said he was injured. >> they used an interpretation service. the interpretation service didn't get that information, didn't put it out. >> so they didn't know there was an injury. >> correct. >> that missing piece of information means police treated that call as a robbery instead of a high priority assault and robbery. there was also a staff issue. officers normally assigned to the station were instead assigned to the women's march. police say they had fewer officers to respond to a long list of waiting calls. >>> coming up here on "today in the bay." >>> a short trip to the er brings about a long fight. i'm consumer investigator chris chmura. nbc bay area responds next. >>> and happening now, a high-ranking member of the catholic church convicted of hiding sex abuse. the french court finds top will cardinal guilty of failing to report a ped

that's what happened when the owner of good orchard bakery on mission street called for help in january, reporting two men robbed him and broke his finger, a delay that has people in the neighborhood feeling unsafe. >> are we supposed to feel safe knowing that it took such a long time to respond to an immediate need? >> reporter: at tonight's police commission meeting the department says the breakdown started when the 911 interpreter didn't tell dispatchers the bakery owner said he was injured. >> they used an interpretation service, and the interpretation service didn't get that information. didn't put it out. >> so they didn't know it was an injury? >> correct. robbery instead of a higher priority assault and robbery. there was ao staffing issue. four officers normally assigned to the district station were instead assigned to the women's march. police say they had fewer officers to respond to a long list of waiting calls. commissioners rurnare urging th department to schedule carefully. >> to have something like this happen is very detrimental to us, and we need to have more officers

we have funny videos that we do in the bakery [laughs]. ing that you can't do on this device. cupcakes are a great business. oh yeah, as long as you don't eat the profits! we all care about amazing taste. that's why we've been making the best mayonnaise for over 100 years. best foods. we're on the side of food. (woman) (man) what shoroad trip.with (woman) yes. (woman) off-road trip. (couple) [laughter] (couple vo) whoa! (man) how hot is the diablo chili? (waitress) well. you've got to sign a waiver. [laughter] (ranger) you folks need bear repellent? (woman) ah, we're good. (man) yes. (vo) it's a big world. our new forester just made it even bigger. (woman) so what should we do second? (vo) the 2019 subaru forester. the most adventurous forester ever. my name is austin, i am a two-time brain cancer conqueror. there are some days when i have my, my downs and then i have to rely on my mom to come pick me up from work. we need to be connected on a regular basis. sometimes i get hundreds of texts from her and i'm like stop. i owe everything to h

we have funny videos that we do in the bakery [laughs]. an't do on this device. cupcakes are a great business. oh yeah, as long as you don't eat the profits! ♪ [ cheers and applause ] >> jimmy: welcome back to "the tonight show." we are about to play a game we like to call "slay it, don't spray it." so now, i'll be facing off against an oscar winning actress and best selling author with a new book out called "the clean plate" give it up for gwyneth paltrow, everybody. ♪ [ cheers and applause ] >> jimmy: oh, my goodness. wow! fantastic. gwyneth, welcome to the show. >> thank you. >> jimmy: here's how this works. we're going to take turns trying to sing well known songs and we're gonna have most of the lyrics in front of us on queue cards. >> okay. >> jimmy: but when the music stops, we'll only see a blank and it will be up to us to finish the line correctly. >> oh, no. >> jimmy: if you don't get the lyrics exactly right, the microphone in front of you will spray water in your face. [ light laughter ] >> what? >> jimmy: but if you can slay it

in those situations where if mom and dad couldn't take care of kids knew that they could go to the bakery and grab a donut or grab something to make sure that they had so food in order to get through today so. i don't know how they did it but they found a way to be a constant presence in that neighborhood despite what has gone. on there good or bad you know i'm very compliant we're homeward. lutherans from. their ear i don't see any new bridge for them right now. big companies of three. fell away maybe a metre corridor here we're never company called for. five hundred years and you're already been out of here. you know. that's just a tough around the the guns and murders did take place right south avenue is one of the busiest roads in western pennsylvania is one of the longest and strangest roads so people arrive from the a fluent neighborhoods outside of western pennsylvania and they ride through through traffic every single day to go to work which is crazy if you go on a news it'll say you know somebody got murdered in the home with us so it's not a place that you want to pull. stop and

as you know i'm here to present the time line for the orchard bakery and our relatively slow response to the crime. at happen at 119 at 100 hours and the owner was robbed by two subjects. a call was received at approximately 1228 hours and interpretations services were used by dem at which time the call was classified as a b priority. initial node notification and broadcast was made to police at 1237 hours. due to active impending calls there were no available units at that time at 1410 and 1405 hours they were advised of multiple pending calls. there continued to be no available units at those times. at 1620 hours an available unit was dispatched however, it was pre cemented -- pre cemented preempted to a higher priority call and made contact with the victim. we have three priority calls, a, b and c. calls are classified as a, life-threatening emergency, weapon used, known parties involved and the location. a b priority which this was classified, would be there is potential for harm to life, potential for harm to property, location of the incident, when the incident occurred, suspect

. >> somebody at the bakery wa on they had the slicer turned the wrong way. >> the bagels, you take a serrated knife, you slather it on with cream cheese. everything but the bagel seasoning you have at it. and >> when you cut them open, the flavor comes out justight. if you cut them the wrong way -- i'm making that up, everybody. it's not right. i'm just trying to say it's not right. >> would you be that ithulted if was a donut? >> even more so. >> yes! tha didn't think about >> come on, man. >> i got to do some weather. i tell you, we've got some gream weatherg over the next couple of days here. starting off for theti als' home opener tomorrow looking really good. i'll be down there for that game and down there afterwards, too. first off, outside not nearly as cold as it was last night. many areas last night got down into the teens and 20s. it was frigid last night. not now. 44 degrees, winds out of the key,h and that's the southerly winds at 10 miles an hour bringing up warmer air from the south and not allowing our temperatures to fall. you need clear skies a calm winds to get the

in those situations where if mom and dad couldn't take care of kids knew that they could go to the bakery and grab a donut or grab something to make sure that they had so food in order to get through today so. i don't know how they did it but they found a way to be a constant presence in that neighborhood despite what has gone. on there are good or bad you know i don't. i am very compliant with homework here. in a word or three and in our summary of news you haven't read earlier i don't see any new businesses coming in right now a couple big companies k.f.c. . fell away maybe meet their quota here whatever company calls for you know they've been gone for you know five six years you know i thought long they'd been out of here. you know. that's just a tough par in a round the guns in murders did take place right out ave is one of the busiest roads and western pennsylvania is one of the longest and strangest rows so people arrive from the a fluent neighborhoods out on the side of western pennsylvania and they ride through homewood through traffic every single day to go to work which is crazy

in those situations where if mom and dad couldn't take care of kids knew that they could go to the bakery and grab a donut or grab something to make sure that they had so food in order to get through today so. i don't know how they did it but they found a way to be a constant presence in that. hood despite what has gone. on they were good or bad you know i don't have any complaints with home board. their neighbor or lutherans some bit of news or have you have their ear i don't see any new businesses coming in right now couple big companies k.f.c. . from way baby meet their quota here were never company called for gone forward in our careers and. i thought long they'd been out here. you know. that's just a tough par in a round the guns in murders did take place right out ave was one of the busiest roads in western pennsylvania as one of the longest and strangest rows so people arrive from the a fluid neighborhoods outside of western pennsylvania and they ride through the woods through traffic every single day to go to work which is crazy if you go on a news it'll say you know somebody got

. >> i'm michael cirocco and the owner of an area bakery. ♪ the bakery started in 191.from italy and opened it up then. it is a small operation. it's not big. so everything is kind of quality that way. so i see every piece and cut every piece that comes in and out of that oven. >> i'm leslie cirocco-mitchell, a fourth generation baker here with my family. ♪ so we get up pretty early in the morning. i usually start baking around 5:00. and then you just start doing rounds of dough. loaves. >> my mom and sister basically handle the front and then i have my nephew james helps and then my two daughters and my wife come in and we actually do the baking. after that, my mom and my sister stay and sell the product, retail it. ♪ you know, i don't really think about it. but then when i -- sometimes when i go places and i look and see places put up, oh this is our 50th anniversary and everything and we've been over 100 and that is when it kind of hits me. you know, that geez, we've been here a long time. [applause] ♪ >> a lot of people might ask why our legacy business is important

we have funny videos that we do in the bakery [laughs]. s nothing that you can't do on this device. cupcakes are a great business. oh yeah, as long as you don't eat the profits! how do you gaveeno® happy 24/7? with prebiotic oat. it hydrates and softens skin. so it looks like this... and you feel like this. aveeno® daily moisturizer get skin happy™ therthen he tried tostitoshael scoops and salsa... and he started following them in real life. ♪ hey, mike. sup. oh! tostitos. get together already. [hip-hop music] [mocking accordion music] ♪ [men humming patriotic music] ♪ - all we got from trump was basically another immigration stump speech. and, like, not even one of his fun ones, you know, where he, like, jerks off an imaginary giant or whatever he's doing. [laughter] instead, we just-- [scattered applause, laughter] we just got a low energy jeb version of trump. - my fellow americans, tonight i am speaking to you because there is a growing humanitarian and security crisis at our southern border. the federal government remains shutdown for

but there have been betterfigures for the bakery chain greggs where its annual sales have broken through our business correspondent emma simpson is here. so, what has been behind the success ? so, what has been behind the success? what a record year for greggs. it is a milestone when sales breakthrough that billion pound mark for the first time. its sales, annual sales were up more than 7% on the year, which is a strong performance. especially when it wasn't that long ago that greggs was really struggling. it was a bakery business which managed to then reinvent itself, into delivering more food on the go. healthier options like salads as well as pasties, so it is doing well at the start hoff this year too, thanks to a saivet social media marketing campaign witha a saivet social media marketing campaign with a vegan sausage rolls that have got it off to a flying start this year. but it's a different story behind what is going on atjohn lewis. different story behind what is going on at john lewis. remember it covers the waitrose supermarket chain and the waitrose supermarket chain and thej

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the bakery, pizza, and dolores park cafe, there is no end in sight for the mouth watering food options adding to the culinary delights is the family of business he which includes skylight creamery, skylight and the 18 raisin. >> skylight market has been here since 1940. it's been in the family since 1964. his father and uncle bought the market and ran it through sam taking it over in 1998. at that point sam revamped the market. he installed a kitchen in the center of the market and really made it a place where chefs look forward to come. he created community through food. so, we designed our community as having three parts we like to draw as a triangle where it's comprised of our producers that make the food, our staff, those who sell it, and our guests who come and buy and eat the food. and we really feel that we wouldn't exist if it weren't for all three of those components who really support each other. and that's kind of what we work towards every day. >> valley creamery was opened in 2006. the two pastry chefs who started it, chris hoover and walker who is sam's wife, supplied all

we have funny videos that we do in the bakery. there's nothing that you can't do on this device. yeah, as long as you don't eat the profits! ( cheers and applause ) >> trevor: welcome back to "the daily show." my guest tonight is an historian who writes for "the correspondent" and an author whose latest book is "utopia for realists." please welcome rutger bregman. ( cheers and applause ) ♪ >> trevor: welcome to the show. >> it's great to be here. >> trevor: a few months ago, for many people, your name did not exist in their minds at aller in any way and, now, you are a superstar, especially for many young people because of your views in and around tax and the super wealthy around the world. we actually have a clip that went viral, if we can play that right now. >> almost no one raises the real issue of tax avoidance, right, and of the rich just not paying their fair share. it feels like i'm at a firefighter's conference and no one is allowed to speak about water. this is not rocket science. we can talk for a very long time about all these stupid philanthropy screams. we can invit

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reporte at the village bakery, 70 more at the community market. >> my thing is workers working paycheck to paycheck. how are they going to pay their rent next month or this month, eat. >> reporter: and at this restaurant. >> it was definitely not executed well. >> reporter: the bar low was built on low ground. everyone knows during heavy rains this area tends to flood. the developer put in a series of flood gates right here. but on the night of the big storm something went wrong. >> i definitely think it was poorly executed. there was no labor, and no training and no plan. >> the plan didn't go according to plan. >> reporter: tenants say they had plenty of warn being the coming flood but that the promised flood gates never got up in time. they were stuck in storage, they say, then mislabelled with not enough manpower to get them out despite previous promises. >> we always understood there would be auto 50 men to install. and i had asked for training. >> reporter: how many did they have to install? >> i think there were six. >> reporter: the village bakery filed with four and a half feet

sales at the bakery greggs top £1 billion for the first time.ain operator northern‘s six—carriage—long services at leeds station are delayed by two years because longer platforms will not be ready in time. manchester united pull off a stunning 3—1 away win against paris st germain to book their place in the champions league quarter—finals. good morning and welcome to the bbc news at nine. the european union has urged the government to come up with fresh proposals to break the brexit impasse, just days before mps have a second chance to vote on the prime minister's withdrawal agreement. discussions between british ministers and eu officials over the past 2a hours have been described as robust, but there is no sign of a breakthrough. these are the main developments on brexit this morning. european union officials say they need ministers to put forward fresh brexit proposals by the end of tomorrow in order to break the deadlock. both sides say negotiations in brussels yesterday were difficult. the government suffered another setback as the lords vo

we have funny videos that we do in the bakery [laughs]. a great business. oh yeah, as long as you don't eat the profits! woman: this is your wake-up call. if you have moderate to severe rheumatoid arthritis, month after month, the clock is ticking on irreversible joint damage. ongoing pain and stiffness are signs of joint erosion. humira can help stop the clock. prescribed for 15 years, humira targets and blocks a source of inflammation that contributes to joint pain and irreversible damage. vo: humira can lower your ability to fight infections. serious and sometimes fatal infections including tuberculosis, and cancers, including lymphoma, have happened, as have blood, liver, and nervous system problems, serious allergic reactions, and new or worsening heart failure. tell your doctor if you've been to areas where certain fungal infections are common, and if you've had tb, hepatitis b, are prone to infections, or have flu-like symptoms or sores. don't start humira if you have an infection. woman: help stop the clock on further irreversible

training. >> reporter: how many did you have to install. >> i think there were six. >> reporter: the village bakery filed with four and a half feet of water. zazu, two feet. the community market, seven inches. since the flood management has brought in help to clean up the miss, but barney eldredge says he has no interest in answering questions today. >> i am the property owner, manager of the property. you are not authorized to be here. >> reporter: the manager did not want the talk about the gates. he said we should come back in a couple of weeks when this will be a much more positive story. meantime the tenants are having a meeting tonight to discuss their options. in kbas poll, wayne freedman, abc7 news. >>> word definitely got out about this event. linds up earld late. the volunteers making it happen. and the folks forever grateful. >>> caught on a door bell camera. a man tries to set fire to a porch. what happened after this video was taken. >>> and the giants take another step toward their future as one of major league baseball's crown jewels changes things up. >>> the weather is going to be

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second thing was there was still discussion regarding access to the bakery, and some -- and there was new things that came out that i don't think i really other hand when we had the -- understood when we had the presentation last week. but when we came -- what's it called? department of -- >> emergency management. >> commissioner dejesus: emergency management, and it was coded as a priority a. they told us it was a c. >> commissioner dejesus: it was do downgraded to a b, and i guess there was a discussion at the group was who makes that determination? a strong-arm robbery, a hot proul, he they have brought that down to a b., but that's the same as vandenbealism. that's something the group was talking about, and your people are going to be looking into that, and i appreciate that. the other thing they were concerned about it is the department of emergency management has access to all officers who have language skills -- immediate -- they don't who is on the field at what time, and the question was why couldn't they send a cantonese speaker who was on the field? maybe it's because he ch