li lisa pagan from the office of economic and workforce development. >> hello. good afternoon, chair fewer and committee members. my name is lisa pagan with the office of economic and workforce development and thank you so much for having us here today to talk about economic and workforce services, my absolute favorite topic. i also wanted to say thank you for having us this week. the office is hosting a series of events this week, which i wanted to let the folks at sfgov know. more information is available at www.sfsmallbusinessweek.com. so today, i want to talk about small businesses which are the backbone of our town, heart of our neighborhoods. 95% of all of our registered businesses are small businesses. and at oewd and our sister agencies, home-sf and the other small businesses, we look at the neighborhoods that they're operating out of. one of the things that i wanted to explain was our objectives. we're talking about strengthening businesses within neighborhoods but also strengthen relationships across all sectors? and we're talking about fortifying neig