. >> very frustrating, very cold, we have been in line for 2 1/2 hours arkoe >> reporter: while inside people posted pictures on twitter of an overflowed crowd. the people sitting on the stairs, and blocking the walkways. when he called it a fire hazard, and said they were scared for their safety. >> i had to ask her time, you know, how many people are you letting in? what is your capacity? >> reporter: this is the third year the three-day comedy festival has taken over civic center plaza. with multiple stages showcasing more than a 75 ask, and attracted thousands of fans. but this year, the main stage is inside bill graham auditorium, which holds about 8500 people. that is significantly less than the capacity of the outdoor stage areas, so this year's organizers required attendees to sign up to see popular indoor ask. >> i thought it was going to be a little bit more organized, the booking was kind of messed up for the show. >> reporter: and many blamed the new booking system for the chaos both outside and inside the auditorium. where last night a sign on the big screen ask people to