fisher investments. clearly better money management. trish: welcome back, time for our lightning round, emma michelle from joining me from campus reform.say i'm sorry. >> according to a new story, michigan state university training their student employees to avoid terms like no problem, like i apologize, ma'am and sir. that is stuff that we've covered. i want to focus on is no problem, they say it should be avoided in customer interaction. it implies that a customer could be a problem. i have worked in customer service for three years, customers can be a problem, your job as a customer service person is to help them solve those problems. this is absurd to police the language. trish: why can't you say, i apologize, if a restaurant screws up your order, and brings wrong thing, this is normal human interaction, i am sorry, let me fix it. >> it is pointless to get into the semantics, it will make their employees trip up and try to avoid words here and there. and cause awkward interaction. >> pee.>> poor university of mi. a woman used a disneyland tick fret 4ticketfrom 40 years ago, . >> she found the ticket she won, she lost it for years,