agenda item this month was an appearance from the director of the bureau of delinquent revenue jeff smickel. he did come before the commission about 18 months eightago,to dress address a number of things and given the ongoing work, the enforcement division and the bureau to collect those debts it makes sense to bring somebody from the bureau before you to answer the very specific questions that you have about the process that they undertake. unfortunately, director smickel had a scheduling conflict and was not able to join us. he should be able to join in december if we keep that meeting on the calendar. but he is aware that you have questions and he looks forward to addressing those with you at the next opportunity. >> mr. pearce for the record item number 7 within the 7, the bottom of the chart, chris jackson i think this entry has been unchanged since i joined the commission. and so, i would like to understand from the director of the bureau of revenues what are they doing? and what will they do differently in order to lead to a different outcome since the original amount referred $6,601