jessica w. doctor theresa palmer. jennifer e. dana k. >> i am jessica a student pharmacist from usf. first comment 85/12 passed the edge later and requires cultural training. i would encourage as part of that plan the city of san francisco its own cultural competency training. the population in san francisco is different from much of california. a cultural training would not be adequate to help provide the compassionate care necessary for the population of san francisco. second part of comment is related to what came up earlier. i work at a retail pharmacy nothing breaks my heart more when they come in to pick up the medication and they don't have the insurance papers. it takes days. they are homeless and they have to leave the pharmacy after 14 hours and don't get medication. they might be without de beat esmedcase and we can't find them to get the updated information. if we find the insurance we can't provide them what they needed. it is almost like the efforts of the healthcare providers are almost gone to waste because they don't get the therapy that they need. >> than thank you.