oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.'m mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> it is 5:00 a.m. at cnbc global headquarters. here is your five at 5:00. stocks rebounding and surge following that trade deal signing and break outnumbers to kick off the earnings season can anything slow this rally down >> the $1 trillion club getting more crowded and enter the peacock. the unveiling of its own streaming service with a new strategy aimed at separating itself from the competition.

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.e, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> welcome back to "worldwide exchange." i'm am phillip mena. here are your headlines. centcome now says several u.s. service members were treated for concussions. 11 were transported to hospitals for follow up treatment. >> terrifying moments in the sky of a united airlines flight. the flight from newark to los angeles was forced to turn around and make an emergency landing. united says that plane was experiencing mechanical issues >> the fall out in the wake of the mlb cheating scandal says they are parting ways with carlos bell tr carlos beltran the only player implicated in the sign stealing. he apologized saying, quote, i should have recognized the severity of the issue. >> thank

the my account app makes today's xfinity customer service simple, easy, awesome. not my thing. >> announcer: this is cnn breaking news. >>> welcome back to our viewers in the united states and around the world, wherever you are watching, you are more than welcome. i'm becky anderson. and this is "cnn newsroom." and i want to catch up on our breaking news at this hour, throngs of people jamming the streets of the iraq capital for processions and funerals for victims of the u.s. strike on baghdad airport on friday. one of those victims, iran's top military commander, qasem soleimani, u.s. president donald trump said he directed the strike on the qods forces general. and joining us from tehran, just because the iranian officials vow revenge, rami, does that mean we should expect a response anytime soon? >> reporter: no, not at all. it's not the first time that there is a battlefield proxy war between iran and as we say america. it's been several times before. based on experience in the past, we can expect it, anytime, but i mean, the officers here are not in rush, be

a lot of the major brands are very much putting the accent on customer service are very much puttinge after sales, strong dealer networks, large warehouses full of spa res dealer networks, large warehouses full of spares and really norton we re full of spares and really norton were not in the same league. they we re were not in the same league. they were a fairly small set up. less than a year were a fairly small set up. less thana yearago, were a fairly small set up. less than a year ago, the chief executive spoke of expansion. now the focus is on survival. administrators are trying to rescue notjust the motorcycle firm but other businesses. including the 42 bedroom priest house hotel. administrators say they are taking all necessary steps to ensure customers, staff and supplies are supported through the process. they say... it is unclear how many workers are effect although it is understood 100 jobs at the factory a re it is understood 100 jobs at the factory are under arrest. as news spread, people gave their reaction. it is obviously a big brain and i think it employs local peopl

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is. i'm mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. i don't use some waxy cover up. i use herpecín l, it penetrates deep to treat. it soothes moisturizes and creates a spf 30 barrier to protect against flare ups caused by the sun. herpecín l. it does more for a cold sore. >>> attorneys for harvey weinstein wants a judge in his sexual assault case to recuse himself. judge james burke threaten today jail weinstein tuesday for texting in the courtroom. lawyers claim his comments were prejudicial. the discrass producer is on trial for allegedly raping a woman and sexually assaulting another. at least 80 women have accused weinstein of sexual misconduct. >>> in illinois a judge ordering google to hand over 12 months worth of jussie sm

the my account app makes today's xfinity customer service simple, easy, awesome.thing. >>> the fierce political battles all around the world raged so loudly this year you could have easily missed an awful lot of other stories, and yet they kept happening. >> roaring blazes in california and the amazon helped make the point. >> you walked outside and it smells like a neighbor is having a barbecue at an ungodly hour. like, who is barbecuing at 3:00 in the morning? >> so did rising ocean temperatures and melting snow packs. this year provided the best, meaning the worst, evidence so far of the calamitous effects of climate change. >> i'm already up to like 50 sunscreen and i still get tan. all right. i don't really get that tan, but you know what i'm saying. >> weather analysts say indeed 2019 will go down as one of the hottest ever. in iceland folks even held a funeral for a glacier that vanished. >> i couldn't actually make it there. i was holding a funeral for an ice cube i had in a glass of soda. >> how dare you! >> best call for action. give it to sweden's greta

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> the frigid weather now affecting everything from the deep south to the canadian border. 36 million people are under cold weather and wind advisories. meteorologist pedram javaheri with more on when the cold will ever let up. >> good wednesday morning to you. it is an incredibly cold morning. windchills in south florida on south beach in miami feels like 37 degrees this morning. then of course you work toward the gulf coast states and temperatures in new orleans feel like 38. montgomery, 29. atlanta, 27. and into the northeast, into the lower 20s and teens out of boston. you got to look at the state of florida in particular. and nearly the entire state underneath windchill advisor

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is. mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> we're just an hour or so away before the chief justice of the united states, john roberts, will be sworn in to preside over this trial in the senate. al alan, he takes serious the chief justice of the united states. >> the chief justice has always taken that title seriously and has taken the responsibility very seriously. i have gone back and reviewed some of my notes surrounding the presence of chief justice rehnquist, and nobody really knew the proper verbiage, the manner in which he should be proe approached, what he should say, and looking at some of my office notes, a language had been prepared for the chief to say, senators, i attend the senate in obedience to your notice

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.i'm mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> a drug smuggling tunnel three quarters of a mile long has been discovered between tijuana, mexico, and san diego county. it's the longest tunnel ever seen along the southwest border. it's 70 feet below ground. there's air ventilation, electricity, even an elevator at each entrance. it was found by customs and border protection an a multiyear investigation. >>> all right, in her first public comments since sunday's tragic accident kobe bryant's wife vanessa says she's devastated. a heart breaking post from instagram, andy. >> vanessa bryant of course lost her husband kobe and daughter gigi in that crash sunday. she posted an instagram thanking everyone for the support she's r

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.'m mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> now look. one thing we know for sure is that this president likes to attack messengers, whether they're a lawyer or someone who is faithful to him, once they say something that's against his interest, they get it. lev parnas who supposedly loved the president, loved rudy giuliani, now he is saying things that are against the president's interests. he is getting both barrels. a groupie, a con man. that's how the president continues to characterize lev parnas despite the pictures of them together, the money that was given and promised, the relationship with rudy giuliani with lev parnas has proof that he was doing for the president and rudy in ukraine, as well as with his associ

. >>> on to consumer news and dealing with bad customer service. >> it is so frustrating. >> that's every day. if you have a problem with it, social media may be the way to go. it can be a powerful way to get results quickly. andreas loves barbecue and he spent big bucks on his custom made smoker. but when his pit arrived damaged, he was devastated. >> when i saw the damage, i honestly couldn't even believe. i. >> reporter: the wheel axe was bent, paint was chipped and it was cover in the denlts and dings so he took to social media. >> i took pictures of the damage and uploaded it. people started chiming in with similar experiences. >> reporter: the company quickly took notice and the owner contacted him directly. he was sent parts for repairs and fresh paint and he was refunded more than $1,000. more and more, consumers are following the lead and taking to social media to get results. it is tip country easily searchable and the company is limited in its ability to hide that complaint. >> here some tips. first, target an active, verified account. one that is regularly monitored. never pos

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.ike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. mark: i'm mark crumpton with bloomberg first word news. alaska republican senator lisa murkowski says she will vote against additional witnesses and president trump's impeachment trial. that is almost certain to end house prosecutors who have hope to introduce new evidence into the senate trial and paves the way for his acquittal. murkowski was the last republican considered a potential vote in favor of hearing from witnesses like former national security advisor john bolton. 's announcement, the vote is expected to fall short of a majority. hotels, luxury shops, and other businesses which rely on chinese tourists are bracing for a hit from the outbreak of the coronavirus. businesses

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.ike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. scarlet: i am scarlet fu. this is "bloomberg etf iq," where we focus on action, risks, and rewards on funds. it is dÉjÀ vu all over again with 2019's everything rally stretching into 2020, but what about the inevitable downturn? blackrock goes green. the fund manager is putting climate change at the center of its strategy, so what happens to the trillions of dollars in private indexes? and health

download the my account app to manage your appointments making today's xfinity customer service simple, awesome. i'll pass. it's got all my favorite shows turn oright there.boom, i wish my trading platform worked like that. well have you tried thinkorswim? this is totally customizable, so you focus only on what you want. okay, it's got screeners and watchlists. and you can even see how your predictions might affect the value of the stocks you're interested in. now this is what i'm talking about. yeah, it'll free up more time for your... uh, true crime shows? british baking competitions. hm. didn't peg you for a crumpet guy. focus on what matters to you with thinkorswim. ♪ >> another big week for streaming media. and let's get to julia with all the details. >> that's right. nbc universal's peacock is looking to be a new version of broadcast tv but peacock looking to differentiate from the crowded landscape of on demand subskripg services but also with early access to late night shows, live olympics coverage and live breaking news and exclusive access to universal films analysts are larg

basically customer service as well. this survey was designed to follow-up on the 29 employee engagement survey. that is employment, the employee survey that we did in earlier 2019. and the two surveys were to measure the readiness, specific to open enrolment and to inform us on what we can improve and what we can start doing now to improve processes and any other things about open enrolment. the first survey was given pre open enrolment right before open enrolment to see how they felt prepared as they were getting ready to start open enrolment, and the second survey was done post open enrolment after october 31st. all in all, there were 25 responses. probably 20 of the 25 employees actually responded, but a total of 25 for those surveys. in the preopen enrolment survey, it gave the staff access to knowledge and resources and how supported and heard they felt within their departments. and what our opportunities they had to collaborate with other agents divisions. the post open roman survey consisted mainly of open ended

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is. i'm mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. some people say that's ridiculous. age is just an illusion. how you show up for the world, that's what's real. what's your idea? i put it out there with a godaddy website. maria: welcome back 2019 was a very busy year for u.s. bank mergers including the bb&t's suntrust deal which was the biggest since a financial crisis. jp morgan jamie dimon said it's just the beginning. >> i think there's a lot of business logic for it. the business logic is they have the kinds of skills they are the difficult part is always with all the social stuff. the name, location, who is going to be the ceo, those are complex things. but if people overcome that i think you will see more mergers for good

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.ike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. gerry: here at the world economic forum i got to moderate a wall street journal panel that included treasury secretary steve mnuchin. i asked him if president trump is correct in saying that the u.s. economic boom is indeed unprecedented. 641. [inaudible] >> you have to look at this on an absolute basis the economy is out performing the rest the world, there is been a significant slowdown in the rest of the world and we have had a significant increase since the obama economy creating an abundance, millions of new jobs, created very significant increase in wages. and this is no question it's a result of the president's economic program that was designed during the campaign of tax cuts,

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.sy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. gerry: i am with staten university director of iran studies abbas milani. professor in the last decade or so iran is really spread their influence in iraq. lewis to dom hussein at spin very serious it's propped up the regime it comments very influential in lebanon through its proxy has a blog, yemen and his struggle is saudi arabia, as you mentioned at the beginning, i was starting to see some pushback to that iranian influence? how do you see that going now in the next year so? is are going to be further resistance to their influence? >> every indication i have seen is there would be more. iraq for example where iran has had most of the culturally embedded influence because of the number of shiite

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.ike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. haslinda: hello, i'm haslinda amin in bangkok. it looks like another tough year for the bank of thailand. a strong currency, slowing growth, interest rates at record lows, so not much room to move and geopolitics are not helping, either. this is a conversation with veerathai santiprabhob, governor of the bank of thailand. governor veerathai santiprabhob, thank you so much for joining us. i'd like to start with the thai baht. what a spectacular rally in 2019, up almost 9%, the best performer in asia for the year. it also caused a huge headache for the b.o.t., prompting the bank to intervene.

download the my account app to manage your appointments making today's xfinity customer service simple back 2019 was a very busy year for u.s. bank mergers including the bb&t's suntrust deal which was the biggest since a financial crisis. jp morgan jamie dimon said it's just the beginning. >> i think there's a lot of business logic for it. the business logic is they have the kinds of skills they are the difficult part is always with all the social stuff. the name, location, who is going to be the ceo, those are complex things. but if people overcome that i think you will see more mergers for good reasons. maria: what states are you expanding in this year in the next three years. >> would it's al qaeda north carolina pennsylvania, massachusetts, we are doing minnesota, i think kansas, so it's all over. sixteen more. we already did 23. maria: i know he said the economy is looking good, the consumers looking good if got the data shows that. but talk to us about the corporate side. but got this chart we are going to show and it shows corporate borrowing is down and the last year. certainly

i'm rescheduling my xfinity customer service appointment. ah, relax. i got this.tle something called instinct. been using it for years. yeah, that's what i'm afraid of. he knows exactly where we're going. my whole body is a compass. oh boy... the my account app makes today's xfinity customer service simple, easy, awesome. not my thing. ♪ >> pete: ladies and gentlemen, it is my honor to present to you a special message from a man who >> ladies and gentlemen, it is my honor to present to you a special message from a man who was in the situation room when abu bakr al-baghdadi was killed, mike pence. >> steve, brian, and ainsley, all the american patriots gathered tonight, i am vice president mike pence and is my honor to participate in the first ever patriot awards. i wish i could be with you tonight in st. petersburg but i want you to know i'm with you in spirit as we honor 6 remarkable americans. i was glad to learn the proceeds from tonight's event provide scholarships to children and spouses of fallen or disabled members of our armed forces, truly inspiring and t

. ♪ oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service ismike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >> harris: all right, we are just minutes away from what could be the final hours of the senate impeachment trial and with the presidents acquittal looking more likely, there are big questions about how democrats handle that trial. chief justice john roberts forced to read a lot of question about his own legitimacy, watch. >> and a time when large majorities of americans have lost faith in government, does the fact that the chief justice is presiding over an impeachment trial in which republican senators have thus far refused to allow witnesses and evidence contribute to the loss of legitimacy of the chief justice, the supreme court, and the constitution? >> harris: that is hardly th

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.'m mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. yeah. only pay for what you need with liberty mutual. only pay for what you need with liberty mutual. con liberty mutual solo pagas lo que necesitas. only pay for what you need... only pay for what you need. ♪ liberty. liberty. liberty. liberty. ♪ tracfone lets you keep your leftover data each month. unlimited carryover data! $20 bucks. what are you doing? i want to ask you about your data. oh, i thought you said dating. this is your wake-up call, people. the new tracfone wireless. now you're in control. the new tracfone wireless. i need all the breaks, that i can get. at liberty butchumal- cut. liberty biberty- cut. we'll dub it. liberty mutual customizes your car insurance so yo

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oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.ng xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. it's our most dangerous addiction. so we took our worst vice, and turned it into the dna for a better system. we created bionic and put the word out with godaddy. what will you change? make the world you want. [♪] lou: on wall street today stocks closing lower. the dow fell 170 points. but well off the session lows. the nasdaq down 88. the savants telling us it was primarily because of concerns about the spread of the crone a virus. -- the coronavirus. we might have the expression by many wags in the business press, the fact that earnings have been somewhat disappointing. gold at $1,571 an ounce. tesla's market cap surpassed $100 billion. tesla becoming the most valuable u.s. car maker ever earlier this year.

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.e, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. nancy pelosi has chosen seven lawmakers to prosecute the houses case. the seven include two committee chairs, jerrold nadler and adam schiff. stake here is the constitution of the united states. this is what an impeachment is about. the president violated his oath of office. he undermined our national security. he jeopardized the integrity of our election. to use the appropriations process as his tovate atm machine in order avenge his personal and political advantage. chosen was a california representative who was on the judiciary committee during the clinton impeachment. shakeup in thea russian government. calls forutin sweeping constitutional changes. there is speculation the russian

the my account app makes today's xfinity customer service simple, easy, awesome.ot my thing. >>> they killed one of our most revered and senior commanders, and took responsibility for it. this is state terrorism, an act of aggression against iran. and it amounts to an armed attack against iran, but we will respond proportionately. >> iran's top nuclear negotiator matched president trump's tweet of his flag after the strike with his own iranian flag. trolling, perhaps. and also a blunt message, get the hell out of our regi region #hardrevenge. nick paton walsh joins us to continue the analysis. is this a show of iranian strength, or in some ways a display of some weakness in terms of what they could have done but did not? >> it's hard to know whether iran calculated this would go off quite so ineffectively, or whether it's simply a show that their technology isn't as good as they may have hoped. we'll never know the inner workings of their thinking. but multiple reports suggested that the supreme leader wanted a military response, wanted something open in the respo

the my account app makes today's xfinity customer service simple, easy, awesome. not my thing. with you a breeze. really? yup. you can transfer your service online in about a minute. you can do that? yeah. and with two-hour service appointment windows, it's all on your schedule. awesome. so while moving may still come with its share of headaches... no kidding. we're doing all we can to make moving simple, easy, awesome. go to xfinity.com/moving to get started. >> ♪ >> mike: court will be an issue in 2020. that's normal. what the court is trying to avoid is the perception it votes on cases politically. the chief justice is supposed to guard the legitimacy of the court and push back on the idea that the justices are voting their politics and not a legal institution. >> mike: there will be red hot issues in front of the high court. look at this. abortion with a louisiana law and immigration, white house plans to end daca. civil rights protections for lbgtq workers and gun rights and executive power regarding president trump's efforts to shield his financial records from congress.

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is. mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. ask. trish: the u.s. military reported that 11 soldiers were being treated for concussions after iran bombed iraqi bases. the media suggested a kinds of conspiracy theory. >> 11 u.s. troops were hurt in last week's iranian missile strikes in iraq. >> there is a lot of dismay that the pentagon didn't come out and say this right away. initially they said no one had been injured. president trump told the public there were no casualties. he said no americans were harmed and no casualties. the administration initial told us there were no casualties. it appear now there were. trish: not to downplay a concussion. but is it fair for the media to be saying this? oftentimes concussions don't

customers. without compromising on price but trying to actually bring more service and value.ctly what we are doing. it will take some time. it's a journey we know is important for us to adapt to. the chain is changing. consumers want to view tv and a differently in the future. nejra: what are your thoughts on the u.k. allowing huawei into part of its 5g network? i don't have a specific comment on u.k.. we like many suppliers on the network side. today in certain parts of our network. they are an important partner in norway for the next four years. we follow the regulations properly and we follow and try to participate in the evolution. i hope we have five suppliers in five years time instead of three today. that's what i'm trying to work for. maybe companies like samsung or others, and start to take the fight. nejra: great to have you with us. thank you so much. coming up, following yesterday's we speak tohuawei, the company's executive vp in the u.k.. this is bloomberg. ♪ nejra: this is bloomberg daybreak: europe. let's continue our conversation about huawei. the eu was publ

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> want to know what the best thing about childhood is? at some point, it stops. >> in the year 2000, we get "malcolm in the middle." this is a pivotal show for a lot of reasons, not least of which because it gives us bryan cranston, but because this is a single-camera comedy. >> around here, being smart is exactly like being radioactive. >> single camera comedies were funny. and the fact that you could shoot them like movies and they could be terrific every week. >> yep, class president felt really good. but later that night, i had a dream. >> critics loved that because it was something new. it was something that they weren't expecting. >> i used to see the traffic. the only thing moving is the carpo

the service product our customers are getting is much better and we had taken work out of the network means we have reduced jobs. as we look into 2020, there is plenty more opportunity to continue to enhance the service product. we think we can get a free car velocity up, train size up more. we think there was continued opportunity. all of that continues to reinforce it consistent, reliable, and efficient service product. david: how many jobs can be replaced by technology? think about our employment as something like 36,000 people, plus or minus. it is in the ballpark. impacts aechnology couple distinct areas. in the cab of the locomotive, we have an engineer manipulating the throttle and the brakes, essentially running the train, and we have a conductor supporting that engineer. technology, both what is available today, and incremental investments, will largely make that conductors job in the cap become less and less important, and their work will be on the ground supporting trains. i see that happening. we are also using technology when it comes to maintaining the railroad, finding

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.'m mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. here, it all starts withello! hi!... how can i help? a data plan for everyone. everyone? everyone. let's send to everyone! wifi up there? uhh. sure, why not? how'd he get out?! a camera might figure it out. that was easy! glad i could help. at xfinity, we're here to make life simple. easy. awesome. so come ask, shop, discover at your local xfinity store today. heather: two fallen decorated soldiers killed in afghanistan returning to american soil overnight, mike pence joining officials for the sober ritual. joe sergeant in virginia and mcgill allen of illinois were killed saturday by a tell a man roadside bomb. mclaughlin leaves behind a wife and four children. allen is survived b

the my account app makes today's xfinity customer service simple, easy, awesome. of fox news alert australia bracing for scorching heat as wildfires burn out of control. the flames could merge. and omega blaze in the next few hours. and they are trying to save lives, and thousands - leaving australians heartbroken and scared. >> it hurts. it hurts to see this and i don't want anyone to go through this again. heather: this map shows the scope of the australian wildfires compared to the size of the us, nearly the entire country is covered. donald trump offering support to the australian prime minister as they rush to save people and those animals. live from city wildlife rescues, rescue efforts are underway. what is the latest? >> efforts are incredible. we -- volunteers are nursing all sorts of animals. this is eastern gray kangaroo and they are 6 to 9 months old, in their mother's pouch but mama is nowhere to be found, we are keeping them nice and wrapped up. this one's name is member short for mimosa's while, the state planned, new south wales has 100 fires burni

the my account app makes today's xfinity customer service simple, easy, awesome. >>> president trump not ruling out the possibility that he could release intelligence related to the air strike that killed iranian general qassem soleimani. top u.s. national security officials continue to defend white house claims of an impending threat to american lives, but some congressional democrats are questioning just how imminent that threat was. after a briefing with administration officials on friday failed to provide convincing evidence. >> over the weekend the white house officially notified congress of the drone strike that killed soleimani. notification came under the war powers act even though president trump said this friday. >> we took action last night to stop a war. we did not take action to start a war. >> more than 3,000 service members are being deployed to the middle east. many from the immediate response force of the 82nd airborne division in fort bragg, north carolina. >> it's stressful for sure. he was supposed to be only doing like training and now it has

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.o busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. ♪ riggs in santaylor francisco in for emily chang, and this is "bloomberg technology." jp morgan's record year. we break down how tech helped push the bank to its most profitable year ever. plus, crystal ball. we will look at one of the internet pioneers and what he sees for tech in the years to come. hacking ukraine.

download the my account app to manage your appointments making today's xfinity customer service simpleesome. i'll pass. . mumuninityty..d d dedevevelp >>> welcome back let's talk tech. intel shares rallied the chip maker beat fourth quarter estimates with an 8% growth in revenue after three straight quarters of flat or declining top lines. the company signaled a turnaround on cloud commuting and strong pc sales. for more, tune in later today when ceo bob swan speaks to us at 17:00 cet >>> mark your calendars, apple releasing fourth quarter earnings on tuesday with facebook and amazon on tuesday and wednesday. we've had netflix so far. plenty of other ones coming. how are you thinking about streaming competition at the moment >> i think netflix is perhaps one of the more interesting stories at the moment. most of these big cap companies are benefitries of the network effect companies like facebook is clearly the dominant network in the world of streaming, it is far more competitive the real question is will they be the dominant network winner or will the competition make it very tough f

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is. i'm mike, i'm so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> i don't know exactly which minute or day it would have been executed but it was very clear, qassem soleimani himself was plotting a large attack. those were imminent. >> there is still a lot of questions about the strike that killed general qassem soleimani in baghdad. he said attacks were imminent. donald trump has said three sirch things in the last 48 thundershowers. >> we did it because he was looking to blow up our embassy. >> they were looking at our embassy and not just the embassy in baghdad. >> i believe it would have been four embassies. >> some senators say specific intelligence about the threat that necessitated taking the life of qassem soleimani was not present

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is.sy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >> welcome back, joe biden and bernie sanders making amends, biden accept sanders's apology about an op-ed written by campaign surrogate claiming biden had a, quote, big corruption problem. biden saying thanks for acknowledging this, these attacks have no place in this primary. let's keep our focus on keeping donald trump a one term president. after tense moments at the last democratic debate sanders and elizabeth warren are in better terms maybe, the senate is seen walking arm in arm, a parade honoring doctor martin luther king jr.. senator amy klobuchar was also at the march getting last-minute campaigning and before the impeachment trial, the senator said she was wrong in voting to make english

the my account app makes today's xfinity customer service simple, easy, awesome.arning to iran, huge show of strength. very cool to watch. 52 fully armed if 35 lightning fighters all taken off from one runway at a utah air force base. jillian: the exercise has been planned from and the timing is the us response to the killing of its most powerful general, the jets reaching their full war fighting capability, each one costing nearly 90,000,000 dollars. rob: americans told to remain vigilant amid the airstrike that killed the top iranian general, the homeland security warning of infrastructure or cyber attacks with a range of targets on american soil. jillian: homebrewed violent extremists could capitalize on heightened tensions to launch attacks which everyone is asked to report suspicious activity. now to this. the 2020 consumer electronics show underway las vegas showcasing new technology from all around the world. rob: kurt the cyber guy has the newest gadgets on display. >> reporter: las vegas consumer electronics show the world's largest place for innovators w

the my account app makes today's xfinity customer service simple, easy, awesome. not my thing. >> ♪ >> ♪ >> mike: mexican prosecutors say 7 people linked to the november slaughter of 3 american women and 6 children in a suspected drug cartel ambush have been dedaned. -- detained. three were arrested. the taliban unleashed more attacks >> mexican prosecutors say 7 people linked to the slaughter free american women and 6 children in a suspected drug cartel ambush have been detained, two men arrested and charged with organized crime and drug offenses, four others being held under house arrest, none have been charged with murder. the taliban and unleashed a new wave of attacks in northern afghanistan, local officials say the country up security forces were targeted, at least 26 people were killed. the new year will bring increased scrutiny for chief justice john roberts who will preside over the president's impeachment trial in the senate. what else the high court will handle in 2020. >> just hours after democrats launched their impeachment inquiry into donald trump t

oh no, here comes the neighbor probably to brag about how amazing his xfinity customer service is. so busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> warren says sanders told her during a private meeting in december 2018 he didn't believe a woman could win the presidency. the two long time friends were talking about how best to take on president trump when warren made the argument that she could earn broad support from female voters. sources close to warren tell us sanders responded saying he didn't believe a woman could win. sanders denies that. >> we met for two hours in december 2018 to discuss the 2020 election. our past work together and shared goals. beating trump and taking back the government from the wealthy and well connected and building and economy that works for everyone. topic came up what would happen if democrats nomina

the my account app makes today's xfinity customer service simple, easy, awesome.ie: media treating the new campaign runners, bernie sanders pulling impressive 34 and a half million dollars, top story and pete buttigieg who came from obscurity, 24.7 million, 2 million more than joe biden, buck, the media always flag that alter of big fundraising, accomplishment by bernie sanders not taking money from big donors, does it make him likely to be nominee? >> continuing viability. you're right, howie, this is what happens with poll data, you have numbers here, bernie sanders could win the first two states, he's a real contender, new jersey, he's the favorite right now, jeb bush or hillary clinton, they will tell you that those are examples. howie: if money was determining factor then tom steyer or mike bloomberg would be the nominee. >> the money he's getting is not from new supporters, 5--year-old carefully fertilized e-mail list. the other interesting thing to me of money numbers, donald trump raised eye-popping $45 million, the democrats combined raised more than twic

oh no, here comes gthe neighbor probably to brag about how amazing his xfinity customer service is.busy. good thing xfinity has two-hour appointment windows. they have night and weekend appointments too. he's here. bill? karolyn? nope! no, just a couple of rocks. download the my account app to manage your appointments making today's xfinity customer service simple, easy, awesome. i'll pass. >>> the disorder, the dysfunction, it is always worse than we thought or we knew. it comes clearly in a stable genius. this is the book coming out on tuesday from "the washington post." thanks in part to these reviews and excerpts, it is number one best seller maybe in part because the president has already criticized it. he dwrused some of the words verbally abusive and volatile and it goes on. some materials in the book that's so shocking. calling afghanistan a loser. talking about the constitution like it is written in a different language. he's insulting some of his aides and jeff sessions as we know. some of these quotes are shocking and newly r. that's why the book is getting a lot of atten

the my account app makes today's xfinity customer service simple, easy, awesome.ot my thing. >>> there's another round of extreme heat that's expected to move across australia this week and i want you to take a look at some of the pictures we are a getting in. look at the clouds. this is called a fire induced thunderstorm. >> now the intense heat is sparking lightning, which could set off even more fires. cnn's allison chinchar is watching the latest heat patterns. so the witness were supposed to be a little bit better to help the firefighters so which that are? >> yes. a little bit. the total active fires for us in south wales and victoria was over 200 and now back down to 190. the out of control fires was over 50. and we're in the 40 range so little bit improvements but that's what we need and the hope is in about the next 12 to 24 hours before that next heat wave sets in we can make even more improvements. look at some of the numbers. take sydney. a high temperature on sunday, 75. back into the 80s. and camber up to 92 on tuesday. look at this camber on friday