and lysa john is secretary—general of civicus, that's the world alliance for citizen participation, and based in johannesburg in south africa. and civicus is the organisation that's dedicated to strengthening citizen action and civil society around the world. lysa has spent more than 20 years working on grassroots advocacy including social justice, human rights, and poverty. great line—up, welcome to you both, and also to my audience members. and remember you too canjoin the conversation at... solitary round of applause from me to you all. now, let's get through our first question straightaway and it is from borneo in malaysia and dylan jordan tan. dyla n. hi, there. so, with the current health crisis that we are in, unemployment and hunger have increased. so, how do world leaders regain the trust of the people? how do world leaders regain the trust of the people? before you answer that, both of you, james, have world leaders lost the trust of their people? i think a great many of them have. of course, it's not uniform, every different country has a different relationship with its popul