having to shut the facility dowa complete not knowing whether we were gonna be able to open again.r closing, your reve they disappear. to reopen requires capitalizing your compa again, meeting a payroll without any without any income. it was terrifying. >> reporter: meanwhile, the whole country was terrified, and especially of course hospital workers, like nurse jacqui anom: >> it's literally frightening when you walk in there and if you're spending half your w brainpowrying about if you're going to die, you're not concentrating on the patient. even have the most basicdidn't personal protective equipment: masks and gowns. >> it was a disaster.ep >> rter: but one that merrow, with its 500 sewing machines and know-how workers, was uniquelyoised to address. >> after shutting the business down with our health teams working, working to clean the facility up and our design teams, building prototypes, it became clear. through the phone that started to ring that this product was needed so desperately that if we weredble to build it, we woul get orders behind it. >> reporter: merrow pivoted