first my partner at telemundo, arland helped christina in hayward. her $1800 brand new fridge stopped working just six months after she bought it. the manufacturer started the warranty process to swap it out, but then, nothing. until arland and her team got involved and they gave christina 1847 refund so she could get a new refrigerator. at nbc bay area responds, we heard from a very frustrated marissa in napa. she had spent $4500 on a new fridge in may, but in august, she was still waiting for delivery. she said the company's explanations were a lot of hot air. our team stepped in. the company delivered marissa's brand new refrigerator the next day. pretty cool. perhaps we can help you thaw an icy situation. 888-996-tips. have great weekend. >> up next, lightning storm taking aim at the bay area. fires have been sparked. the threat remains. meteorologist kari hall tracking the conditions. >>> new covid requirements here within the city of berkeley. the businesses starting today requiring proof of vaccination. you're watching "today in the bay." boos