and by the frontline journalism fund, with major support from jon and jo ann hagler. and additional support from koo and patricia yuen and suzanne and mark colodny. >> if you're just joining us, you probably already know the world trade center towers, the twin towers, the new york landmarks, have collapsed and are gone. >> narrator: 9/11. >> this is huge, this is huge. >> narrator: america attacked. >> claire, let me interrupt you for a second, we now have fire confirmed at the pentagon. >> narrator: in washington, d.c., fear. >> the state department has now been evacuated, the white house has been evacuated, the capitol has been evacuated... >> this is just not the place to be. >> narrator: the u.s. capito a target. >> the american public was really not prepared for the idea of an attack on american soil. >> it is surrealistic, but at the same time, it is one of the darkest days in america. >> when 9/11 happened, i think it was very easy for people to understand, even at that moment, that we were embarking upon a new era in american history. >> ♪ ...beside her and gu