we run out of colleen hoover. we run out oij rowling. these things happen. was our fault. we didn't put in enough copies initially. back in 2021 two other authors who were writing about the transgender issue, which is a very deeply controversial issue, has very strong opinions on both sides of a debate. two other authors, helenjoyce, kathleen stock, they said that waterstones was not properly promoting and distributing their books. do you have a problem or do your staff have a problem with certain books? i think we will be making judgements as to how popular those books are. not unreasonably... they were all, i checked, they were all in bestseller lists. i also know that we have them in the vast majority of our shops and we sell relatively low numbers of them. yes, they're bestsellers, but these are still relatively low numbers and they were stocked in most of our shops. when you have a small number of shops go out of stock, of course people, and the author in particular, and i'm not remotely saying that the authors should not feel deeply aggrieved if their