you walk in and there's all these monitors from other countries and stuff that have qvc. on those, too, to see what's going on? >> yeah, yeah. >> jimmy: did you learn to do anything from them? >> i think i've just learned over the years from watching them. you have to touch the products and talk about their quality and why they're so versatile for day, evening, you know. if you're out with the kids or you're -- you know, maybe you're going to the theater one night or you want to walk into the room and be the star of the room, this item will do that. >> jimmy: how do you touch an item? could you do my mug? how would you present that to the home audience where i -- oh, these are on sale, yeah. >> those a beautiful mug, and i almost -- first of all, i love how it sits in my hand. it just sits -- [ laughter ] like, i feel comfortable with this. [ cheers and applause ] thank you so much. and it's almost like a porcelain feel. and this isn't going to break, this isn't going to -- all those things that you worry about with your classic mugs, are they dishwasher safe? yes. spoile