dsw's are we covid is the perfect example. the only time we used the dsw program. at least in recent history. can you clarify the issue there? i'm sorry. so with dsw, it was messed up. we were required to go to different places and i know there was a checkup but there was no accommodations. meetings were left minute and people were required show up. or -- and there was no they were not accessible meetings. so mystery places people were in the dark or for example had a meeting without interpreter there was not enough time. it was last minute. it was impublic to get an interpreter because of an emergency. i am wondering, i know they are required dsw has requirements and also to they need to make those meetings accessibility. and we could discuss this more in another time. >> this is nicole. one thing i will add to orchid's comment being someone deployed in the beginning and most of the way through, covid, we learned that we did not have an effective reason accommendation request process right away with the dsw. this is something that came gradual and in terms of afte