in september, ian price from stonnall in staffordshire was savagely attacked by two dogs suspected toh from ipswich, her pre—booked ramp wasn't there. she had to argue for it to get off the train, she says. it's a constant battle. it's quite degrading. it's like you're treated like a piece of luggage. then i also sit there and think no one else here has to argue to get on and off a train. so why should i? just because i come on wheels and need a ramp. more often than not, i do have to then sit and explain myself to the staff as to why i need the ramp, what experiences i've had before. some staff make me demonstrate that, so they'll make me demonstrate getting stuck. and then instead of offering to go and get the ramp, which is what their training tells them they should do, they'll offer to shove me or drag me orfor me to back off and approach at speed, which is is dangerous. the anxiety around train use has become so bad. like others, marie now makes other plans. as soon as you hear the announcements on the trains that you're coming into the station, it's butterflies in your tummy. i